[Hiring] Senior Project Manager @QAD, Inc.

Role Description

We are looking for a consultative, highly strategic Senior Project Manager to lead enterprise-class ERP software implementations across North America. In this role, you will quarterback complex, high-visibility digital transformations—ranging from focused 9-month modernization initiatives (250K+) to multi-year, multi-million-dollar (3M–$4M+) global enterprise deployments.

You will manage the entire project lifecycle, driving disciplined scope execution, tight budget adherence, and customer change management across both Fixed-Price and Time & Materials (T&M) delivery models. You are someone who blends Big Four/Tier-1 consulting rigor with modern delivery agility: comfortable leveraging Professional Services Automation tools (Certinia/FinancialForce) to manage financials and resource allocation, while integrating cutting-edge AI workflows and test automation to compress delivery timelines and eliminate implementation friction.

What You'll Do

• End-to-End Enterprise Delivery: Direct full-lifecycle ERP implementations from kickoff through Business Process Workshops (BPWs), Conference Room Pilots (CRP1/CRP2), User Acceptance Testing (UAT), cutover, go-live, and hypercare.
• Commercial & Financial Governance: Manage project economics across Fixed-Price and T&M engagements. Maintain project margin targets, run billing and milestone forecasts, trigger resource requests, and track project health using our PSA backbone (Certinia).
• Change Control & SOW Administration: Enforce rigorous scope management and formal change orders. Lead crucial alignment conversations with client leadership when deliverables or customer commitments deviate from the Statement of Work.
• Executive Steering & Stakeholder Alignment: Lead executive steering committee reviews, establish transparent status reporting, manage cross-functional partner dependencies, and provide proactive risk mitigation.
• AI-Augmented Project Management: Utilize generative AI tools to audit SOWs against kickoff deliverables, synthesize customer workshop transcripts into baseline configuration specs, rapidly identify project risk patterns, and elevate client communications.
• Quality & Test Automation: Partner with technical and functional consulting teams to drive testing automation, accelerating validation cycles and capturing structured post-implementation lessons learned.

Qualifications

• 8+ years of proven project management experience leading complex, enterprise-scale software implementations, specifically within ERP, supply chain, or manufacturing execution environments.
• Full-Lifecycle Track Record: Direct leadership through at least 2 to 3 completed, end-to-end enterprise software implementations from initial discovery through go-live and transition.
• Contract Model Expertise: Demonstrated mastery managing both Fixed-Price and Time & Materials (T&M) contract deliverables, budget margins, and scope boundaries.
• Consulting Heritage: Background within a major systems integrator, Big Four / Top 5 consulting firm (e.g., KPMG, Deloitte, PwC, EY, Accenture), or specialized enterprise software professional services organization.
• PSA Fluency: Practical hands-on experience using modern Professional Services Automation platforms (Certinia / FinancialForce, NetSuite OpenAir, or equivalent) to manage utilization, resourcing, and revenue recognition.
• Executive Communication & Virtual Presence: Polished, structured verbal and written communication with demonstrated credibility commanding executive steer-co presentations in both on-camera virtual environments and boardroom settings.
• Travel Flexibility: Ability and willingness to travel up to 50% for high-impact project milestones (client kickoffs, process workshops, critical testing cycles, and weekend go-live cutovers).

Requirements

• Hands-on familiarity with QAD ERP; however, deep experience with other Tier-1/Tier-2 enterprise systems (SAP, Oracle, Microsoft Dynamics 365, Infor) is welcomed.
• Practical adoption of AI tools (Claude, ChatGPT, Gemini, Copilot) integrated into daily project management operations and documentation workflows.
• Familiarity with automated ERP testing frameworks and business process re-engineering.
• PMP, PMI-ACP, or PRINCE2 certification.

Benefits

• Target Base Salary: $150,000 – $165,000 USD (commensurate with experience).
• Comprehensive Benefits Package: Inclusive of medical, dental, and vision coverage, 401(k) matching, and generous paid time off (PTO).
• Virtual-First Flexibility: Work remotely from anywhere in the East or Central US regions (convenient access to a major airport required for on-site client milestones).