[Hiring] Senior Project Manager @BD

Role Description

The Senior Project Manager is responsible for developing and executing comprehensive project plans across the implementation lifecycle, including:

• Pre-installation site planning
• Customer engagement and change management
• LIS connectivity
• Implementation support
• Customer training

This role is critical to the success of Advanced Diagnostics' Lab Automation strategy, serving as the primary liaison between Waters and customer stakeholders to ensure seamless and efficient implementation of automation solutions at customer sites.

The position is primarily focused on supporting Lab Automation technologies and solution offerings. The Senior Project Manager collaborates closely with:

• Manufacturing
• Sales
• Marketing
• Clinical Professional Services team

Responsibilities include maintaining implementation dashboards, tracking project milestones, identifying risks, and communicating project progress and outcomes to all stakeholders throughout the project lifecycle.

This field-based position in British Columbia, Alberta, or Ontario requires residing near a major airport to facilitate travel across Canada, mainly western provinces, with a requirement of 50% travel. Travel may fluctuate based on project and team needs, including nights and some weekends.

• Develop and manage comprehensive implementation plans, including resource allocation, project timelines, and milestone tracking.
• Lead the execution of implementation activities in collaboration with Waters Commercial & Support team and customer stakeholders.
• Establish clear, realistic customer expectations throughout the project lifecycle.
• Design and promote programs that support the long-term success of laboratory automation implementations.
• Manage the implementation of LIS connectivity solutions and software customizations.
• Monitor and drive project governance processes that balance quality, cost, and efficiency.
• Lead both the technical and operational aspects of customer implementation programs.
• Capture and communicate customer insights, lessons learned, and market feedback.

Qualifications

• University degree (Molecular Diagnostic or Microbiology preferred)
• Minimum of 5 years of progressive project management experience within the medical device industry.
• PMP Certified
• Demonstrated fluency in English, including strong written, verbal, and reading comprehension skills.
• Proficient with MS Office Suite (Word, Excel, PowerPoint).

Requirements

• Proven experience leading complex implementation projects and large-scale change management initiatives.
• Strong written and verbal communication skills, with proficiency in project management and business software tools.
• Knowledge of laboratory automation technologies, microbiology workflows, and laboratory operations.
• Experience with Laboratory Information Systems (LIS), software integration, and healthcare IT environments.
• Familiarity with Lean and continuous improvement methodologies.
• Excellent organizational, stakeholder management, and customer service skills.
• Strong analytical and problem-solving abilities with a results-oriented mindset.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Collaborative team-player with the ability to influence and work effectively across cross-functional teams.
• Self-motivated and capable of working independently while driving successful project outcomes.

Preferred Qualifications

• Minimum of 2 years of experience in a Clinical Lab is desirable.
• Lean Blackbelt Certification is desirable.
• Fluent in French is desirable.
• Proficiency with Salesforce and/or ServiceMax.

Benefits

• Opportunity to find purpose in the possibilities.
• A culture that supports learning, growth, and thriving.
• Face-to-face collaboration that enhances learning and progress.