[Hiring] Senior Project Manager @Digital Moment

Role Description

You will serve as a primary operational liaison for our national grantors, corporate funders, and project partners across Canada. In this role, you will bring deep project management expertise and relationship-building capabilities to manage our most complex, multi-stakeholder initiatives from inception to closeout, ensuring all organizational commitments are delivered on time, on scope, and on budget.

Our organizational culture is highly collaborative and hands-on—everyone at Digital Moment rolls up their sleeves to get the work done. You are both a strategic problem-solver and a hands-on "do-er" who thrives on turning complex funding commitments into organized project plans, building authentic relationships with external partners, and stepping in directly to execute deliverables alongside internal teams.

Key Responsibilities

• External Relationship Management & Primary Funder Point of Contact
  • Serve as a primary operational point of contact for external partners, grantors, and corporate funders throughout the project lifecycle; foster warm, professional, and trust-based relationships.
  • Host, facilitate, and lead partner meetings, kickoff sessions, recurring progress updates, and milestone check-ins with external stakeholders across Canada.
  • Proactively communicate project progress, navigate scope modifications with diplomacy, and act as a solution-oriented problem-solver when external roadblocks or timeline risks arise.
  • Represent Digital Moment with polished professionalism across written communications, partner presentations, and executive briefings.
• Project Management Governance and Operational Excellence
  • Establish, standardize, and maintain best-in-class project management frameworks, templates, and governance models across all Digital Moment initiatives.
  • Set the benchmark for operational excellence by building real-time tracking systems that monitor project health, scope, timelines, deliverables, and budgets.
  • Audit, optimize, and manage the organization’s digital project tools (e.g., Monday.com); model workflow best practices and drive internal accountability.
  • Translate complex funder agreements and grant proposals into clear, actionable, and trackable project schedules.
• Cross-Functional Delivery & Internal Alignment
  • Act as the central operational bridge between departments such as Programs, Fund Development, Marketing, Digital Product, and Finance to drive seamless alignment on project deliverables and dependencies.
  • Build and maintain a dynamic, centralized reporting matrix for all funder requirements, ensuring clear assignment and follow-up on milestones across internal teams.
  • Partner with Fund Development and Marketing to operationalize opportunities for impact storytelling, testimonial collection, and asset creation tied to funded milestones.
• Financial Tracking, Time Management & Hands-On Execution (Doer Mindset)
  • Lead project budget tracking in close coordination with Finance to prevent scope creep, monitor burn rates, and ensure fiscal compliance on all funded deliverables.
  • Champion standardized time-tracking practices across teams to support accurate labor cost distribution, grant compliance, and resource planning.
  • Roll up your sleeves daily to build tracking dashboards, troubleshoot data discrepancies, and assist cross-functional teams in overcoming execution hurdles.
• Funder Reporting, Written Documentation & Renewal Support
  • Translate complex program activities, regional data, and technical outcomes into clear, compelling narratives that funders easily understand—effectively "telling the story" of our impact, progress, and context.
  • Lead, draft, or contribute to high-impact funder reports, progress updates, project renewal applications, and grant proposals—ensuring all written deliverables effectively communicate program context, metrics, and achievements.
  • Maintain clear, reliable documentation by capturing and distributing concise, structured meeting notes, action items, decision logs, and project status updates for internal teams and external partners.
  • Review, edit, and synthesize inputs across departments to ensure all written deliverables meet a high standard of professional quality and clarity.

Qualifications

• 6–8+ years of progressive, hands-on project management experience delivering complex, multi-stakeholder projects in non-profit, educational, tech, or public sector environments.
• Demonstrated track record serving as a key external point of contact for high-value funders, government grantors, or corporate partners.
• Deep experience establishing Project Management frameworks, tracking systems, and digital collaboration tools across distributed teams.
• Proven track record in project financial tracking, budget oversight, time-tracking implementation, and funder report writing.
• Mastery of project management methodologies (PMI/PMP standards, Agile, or hybrid models) practical for fast-paced, non-profit or social impact environments.
• Technical fluency in modern project management platforms (Monday.com, Asana, Trello, ClickUp) and workflow automation.
• Solid understanding of Canadian non-profit funding models, grant reporting cycles, and partner compliance expectations is considered an asset.

Skills

• Bilingual (English/French) is required with fluent, professional-level written and verbal communication in both languages.
• Outstanding interpersonal and relationship-building skills; comfortable pitching, negotiating, and presenting to executive-level external partners.
• Pragmatic problem-solving capability; able to de-escalate partner concerns quickly with clear, executable action plans.
• Strong written communication and storytelling skills—able to break down complex projects, provide necessary context, and write clear, compelling funder reports, progress updates, meeting notes, and contribute to renewal proposals.
• Advanced financial acumen with proficiency in tracking project burn rates, budget variance, and resource allocation.

Personal Attributes

• Natural relationship-builder & professional—approachable, diplomatic, and articulate when engaging external funders and internal teammates alike.
• Proactive "doer" & problem-solver—energized by tackling operational friction, taking ownership of tasks, and getting cross-functional deliverables over the finish line.
• High degree of business acumen with a relentless focus on precision, execution, and quality control.
• Strong narrative thinker—possesses the clarity of thought and writing discipline to explain the "why" and "so what" behind project milestones, ensuring external partners grasp the full context of our work.
• Mission-driven with a passion for digital literacy, education, and empowering youth across Canada.

Benefits

• Fully remote work
• Competitive salary
• Generous time off policy (10 wellness days and 20 days of vacation annually)
• Health benefits: benefits coverage as of Day 1
• Matching RRSP contribution program