[Hiring] Senior Project Manager @LifeWorks

Role Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we'll accomplish together. At TELUS Health, we're transforming how organizations manage their most complex benefits challenges. Our Retirement & Benefit Solutions team partners with leading enterprises to modernize and implement Defined Benefit / Defined Contribution pension and Benefits platforms—work that directly impacts thousands of employees and retirees.

As a Senior Project Manager, you won't just oversee implementation timelines. You'll own the complete delivery story—from the first client conversation through successful go-live and transition to operations. You'll lead through complexity, build trusted relationships with C-suite executives, steer multi-million dollar initiatives, and mentor the next generation of delivery leaders. This is leadership that shapes how organizations transform, and it requires someone who can balance strategic vision with meticulous execution.

If you thrive navigating ambiguity, inspiring cross-functional teams, and turning intricate challenges into client wins, this is your role.

Qualifications

• 5+ years of project management experience, with proven success delivering complex Defined Benefit pension implementation projects end-to-end
• Mastery of client-facing software implementation delivery, particularly projects with multiple workstreams and senior stakeholders
• Deep knowledge of pension administration—processes, pain points, and technology landscapes
• Executive-level communication and stakeholder management—you speak fluently with C-suite clients and senior leaders
• Demonstrated expertise in risk management, financial control, and change control across large-scale initiatives
• Proven track record leading governance forums and steering committees with senior client stakeholders
• Leadership of integrated, multi-disciplinary teams across configuration, data, QA, product, development, and integration functions
• AI fluency and digital leadership mindset—hands-on experience applying generative AI, copilots, or automation to improve delivery insights, governance, and decision support
• Understanding of responsible AI practices, including data privacy, security, and appropriate use of enterprise-approved tools
• Ability to identify and champion practical AI use cases (e.g., executive reporting automation, risk trend analysis, dependency mapping, forecasting)

Requirements

• Bilingual proficiency (English and French)
• PMP or similar project management certification
• Experience with SaaS platforms, data migration, and system integrations
• Familiarity with tools like Azure DevOps (ADO), Jira, or comparable platforms

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills

Company Description

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.