[Hiring] Senior Program Manager @Invision

Role Description

The Contracted Senior Program Manager leads the planning and delivery of integrated, multi-workstream communication and event marketing programs spanning multiple disciplines, stakeholders, and deliverables from inception through completion for a specific client. This role provides structure, leadership, and oversight needed to deliver work on time, within scope and budget, and at a consistently high level of quality.

• Lead cross-functional teams and client stakeholders, managing expectations and providing strategic guidance throughout the engagement lifecycle.
• Define scopes, objectives, and success metrics; secure alignment on budgets, timelines, and deliverables both internally and externally.
• Anticipate risks and proactively manage scope changes, aligning internal teams and advising clients on recommended solutions.
• Delegate appropriate project responsibilities to cross-functional team members; establish clear ownership and follow through on outcomes.
• Provide oversight and structure so teams can work efficiently, collaborate effectively, and focus on producing exceptional work.
• Structure projects with evolving requirements, incomplete information, or shifting priorities, translating available information into a clear path forward.
• Consult with account agency leads on resourcing of vendors and partners as well as internal resources.
• Build and maintain detailed project plans, workback schedules, milestones, dependencies, budgets, responsibilities, and deliverables.
• Establish alignment at project kickoff on objectives, scope, timing, budget, roles, decision-making processes, workflows, communication expectations, and measures of success.
• Manage information and communications throughout the project lifecycle, documenting decisions and action items, maintaining accurate project records, and proactively adjusting plans as risks, resources, scope, or priorities change.
• Partner with the Account Director to align client expectations, priorities, budgets, talent resourcing, contractual commitments, and deadlines with the broader project team.
• Coordinate across Strategy, Creative, Production, specialty teams, and external partners to align resources, dependencies, handoffs, and realistic timelines for development, review, and approval.
• Facilitate cross-functional communication, translating client context and feedback into clear, actionable direction and ensuring teams understand how strategy, creative, production requirements, and client objectives connect.
• Optimize cross-functional workflows and tools to clarify roles and responsibilities, ensure accountability, improve handoffs, and support team efficiency and scalability.
• Drive project execution against approved scope, timelines, milestones, budgets, and deliverables, prioritizing work as needed to maintain progress.
• Manage scope and change orders, identifying out-of-scope requests and partner with the Agency Account Director to communicate internally and externally all impacts to budget, timing, resources, and deliverables.
• Manage project financial health, monitoring budgets and up-to-date tracking of time utilization to provide regular accounting updates to the internal teams and clients and proactively escalating risks or variances to the appropriate stakeholders.
• Coordinate review and approval cycles, ensuring client feedback is consolidated, actionable, and delivered in time to protect the schedule.
• Ensure quality and delivery standards across all deliverables, maintaining brand integrity and technical accuracy.
• Facilitate project closeout and debriefs with internal teams, clients, and external partners to evaluate outcomes, metrics, and key learnings.
• Drive post-program reporting, synthesizing results, insights, and recommendations to inform future program strategy and client opportunities.
• Oversee financial reconciliation and project closeout, ensuring programs are delivered within approved budgets and final documentation and assets are properly archived.

What Success Looks Like

• Projects run smoothly and are delivered on time, within approved scope and budget, and at a consistently high level of quality.
• Exceptional, consistent communication is happening across all channels, clients, agency and vendors.
• Teams, partners, and vendors have clear visibility into upcoming work, priorities, dependencies, deadlines and expectations.
• Strong partner and vendor relationships are built and maintained.
• Risks are identified early and addressed proactively before they materially impact delivery, budget, or client expectations.
• Cross-functional teams have the structure, communication, and support needed to produce strong work efficiently.
• Clients and Account leadership have confidence in program status, financial health, recommendations, and overall delivery.

Skills, Knowledge and Abilities

• Demonstrated experience managing complex, integrated programs across experiential, campaign, live event, strategy, creative, and digital work.
• Fluency in strategy and creative development workflows to be able to build workplans, resource appropriately and set clear expectations with clients.
• Strong project and financial management skills, including scope, budgets, forecasting, resource planning, and financial tracking.
• Exceptional organization and information synthesis, translating complex inputs into clear priorities, responsibilities, and actionable direction.
• Strong strategic thinking and problem-solving skills, with the ability to anticipate risks, navigate ambiguity, and recommend solutions.
• Strong cross-functional leadership and influence, with the ability to align teams and drive accountability without direct authority.
• Exceptional client and executive communication skills, with the ability to build trust, manage expectations, and guide decision-making.

Other Requirements

• Must be available during Eastern Standard Time working hours.
• Contract runs through May 2027.
• There is no travel associated with this temporary position.
• Any dates mentioned are not guarantee of employment.
• The contractor should have 7 to 10 years of experience in marketing communications, campaign development, and production experience; experiential agency experience required.