[Hiring] Senior Program Manager @billups

Role Description

We are looking for a senior Program Manager who can lead complex, cross-functional programs across Product, Engineering, Finance, and Operations. This role requires someone who can operate across both Agile product teams and business-driven implementation workstreams. You will act as the connective layer between systems and business processes, ensuring alignment across priorities, data, workflows, and timelines. You will be expected to bring structure to ambiguous environments, drive decisions across competing stakeholders, and ensure programs move forward with clarity and accountability.

Qualifications

• 8–12+ years of Program or Project Management experience
• Experience working within Scrum/Agile environments while managing broader program delivery across business teams
• Proven ability to lead complex implementations that span both technical systems and operational processes
• Strong experience bridging gaps between Product, Engineering, and business stakeholders
• Experience managing dependencies across integrations, data flows, and multi-team workflows
• Experience working with global, distributed teams across multiple time zones
• Demonstrated ability to influence without authority and drive alignment across competing priorities
• Strong communication and negotiation skills, with comfort engaging senior leadership
• Experience managing and mentoring junior PMs and Business Analysts
• Ability to operate independently in fast-moving, ambiguous environments
• CSM, PMP, or similar certification
• Experience in large-scale system implementations or transformation programs
• Familiarity with data migration, testing cycles, and multi-system integrations
• Experience in media, agency or similarly complex operational environments

Responsibilities

• Lead end-to-end delivery of large, cross-functional programs involving multiple systems and business teams
• Act as the bridge between Product/Engineering teams and Finance/Operations stakeholders to ensure alignment on requirements, workflows, and priorities
• Translate complex business scenarios into clear, actionable inputs for technical teams, and ensure outputs meet business needs
• Drive clarity across interdependent work streams including data readiness, integrations, process design, and testing
• Identify and manage risks related to data, workflows, and system dependencies early in the lifecycle
• Establish program structure, governance, and clear ownership across teams
• Facilitate decision-making and proactively push stakeholders toward resolution when progress stalls
• Partner with senior leadership to communicate status, highlight risks, and recommend paths forward
• Ensure testing, validation, and go-live readiness are well-coordinated across teams with competing priorities
• Manage and mentor junior PMs and Business Analysts while also directly leading critical work streams
• Hold teams accountable to timelines, deliverables, and agreed-upon decisions

Benefits

• Well-being programs including medical, dental and vision benefits (varies by market)
• Generous 401(k) match program (USA) and pension schemes (global markets)
• Annual bonus plans
• Generous holiday and paid time off
• Learning & Development offerings for global employees
• Paid maternity leave and paternity leave (varies by country)
• Local get togethers and community team building