[Hiring] Senior Patient Access Analyst/ Project Manager @The Wilshire Group

Role Description

The Wilshire Group seeks an experienced Senior Patient Access Analyst/Project Manager to support a large-scale healthcare technology and operational transformation initiative. The ideal candidate will bring extensive Epic Patient Access expertise, a strong project management background, and demonstrated success supporting complex, enterprise-wide healthcare implementations. This position requires someone who can manage competing priorities, collaborate with multidisciplinary teams, and translate technical requirements into effective operational solutions.

Key Responsibilities

• Lead and coordinate large-scale Epic Patient Access projects, including scheduling, registration, and referral-related initiatives.
• Develop and execute comprehensive project plans, timelines, milestones, and deliverables.
• Collaborate with IT, clinical, operational, revenue cycle, and executive stakeholders to ensure project alignment.
• Provide subject matter expertise in Epic Cadence, Prelude, and/or Referrals applications.
• Evaluate current-state workflows, identify opportunities for improvement, and support future-state workflow development.
• Manage project risks, dependencies, resource coordination, issue resolution, and stakeholder communications.
• Oversee implementation readiness, system testing, go-live activities, and post-implementation stabilization.
• Facilitate project meetings, monitor progress, and provide regular status reporting to leadership.
• Support enterprise-level change management and operational adoption of new workflows.

Qualifications

• 10+ years of project management experience, preferably within healthcare IT, Patient Access, or revenue cycle operations.
• Active Epic certification in Cadence, Prelude, and/or Referrals.
• Demonstrated experience managing or leading large-scale, complex healthcare projects.
• Strong knowledge of patient registration, scheduling, referrals, and related operational workflows.
• Experience with Epic implementations, optimization projects, upgrades, or enterprise transformation initiatives.
• Proven ability to work independently while managing multiple workstreams and stakeholder expectations.
• Excellent communication, analytical, organizational, and problem-solving skills.
• Ability to travel approximately 25%.
• Must be available to work Central Time business hours, regardless of location.

Preferred Qualifications

• Multiple Epic certifications across Patient Access applications.
• PMP or other recognized project management certification.
• Previous consulting experience with large hospital systems, academic medical centers, or multi-facility healthcare organizations.
• Experience supporting enterprise-wide Epic implementations and optimization initiatives.

Benefits

• This is a remote contract opportunity open to qualified candidates residing in Texas or other U.S. states.
• Travel will be required based on client project needs.