[Hiring] Senior Merchandise Transformation Manager @endeavour group careers

Role Description

Bring your passion and feel the energy!

• Own the strategic direction of Merchandising for our Enterprise SAP ERP implementation; bridging commercial vision with complex technical delivery
• 18 Month Fixed Term opportunity (FTC) with enterprise visibility
• Join us as the Senior Merchandise Transformation Manager and operate as the Merchandise Business Lead for this program, playing a pivotal role in delivering this monumental program through to its successful completion.
• Prioritise business outcomes, bridge commercial and technical delivery through build, testing and cutover, resolve cross functional dependencies and ensure Merchandise and Supplier outcomes land effectively into hypercare and BAU.
• Operate within the 'Three-in-a-Box' (Business, Delivery & Technology) leadership structure, being the business decision leader for all Merchandising and Trade Supplier business outcomes.
• Lead a dedicated team of 5 Merchandise Subject Matter Experts, ensuring technical solutions balance legacy ecosystem constraints with the delivery of strategic transition goals.
• Requires critical judgment to prioritize strategic change over operational requests, effective dependency management, and close collaboration with business leaders and external partners.

Here is a taster of what you can expect in this role:

• Strategic Decision-Making: Serve as the ultimate Merchandising and Supplier decision-maker, prioritizing strategic outcomes over conflicting operational demands and driving the program's requirements.
• High-Value Stakeholder Management: Build consensus among high-interest stakeholders with conflicting requirements, maintaining a clear, coherent Merchandise product vision across multiple delivery teams.
• Vendor and Delivery Accountability: Support the management of complex, multi-partner dependencies, ensuring delivery partners meet business objectives.
• Governance and Risk Management: Exercise critical judgment on technical trade-offs, managing ambiguity, assessing risks, and escalating key dependencies to senior functional leadership.
• Transformation Leadership & Alignment: Lead a team of 5 Merchandise SMEs and influence cross-functional teams (Tech, Data, Change, UX) to ensure connected, comprehensive solution delivery.
• End-to-End Delivery Ownership: Lead the Merchandise SME team through all build, testing, cutover (SIT/UAT), cutover and hypercare phases for the ERP Transition and new Partner Portal implementation.
• Change Adoption Champion: Champion the 'Why' of the transition to overcome organizational resistance and ensure effective adoption of new processes, data readiness, and supplier impacts into Business As Usual (BAU).

Qualifications

• 7+ years in senior roles in Merchandising or Technology delivery in FMCG environment, ideally having involvement with the successful implementation of a large scale merchandise technology program
• Strong Merchandise domain knowledge with an understanding of retail management and supplier landscapes
• Strong experience managing senior, high-interest stakeholders with potentially conflicting requirements
• Proven track record of managing complex vendor interactions and navigating Statement of Work delivery
• Demonstrated ability to make decisions with incomplete information, manage project risks, and escalate issues effectively
• A proven track record of utilizing your network to solve problems and/or gain expert advice & a demonstrated ability to communicate effectively with all levels of team and management
• Strong leadership skills, with a track record of mentoring and driving team performance.

Benefits

• Flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days
• A range of free services to help you live well and support your physical, mental and financial wellbeing
• Dedicated learning and development options to grow an idea, yourself, and your career.