[Hiring] Senior Manager, Strategic Operations @1Password

Role Description

As part of 1Password’s Strategic Operations team, you’ll lead cross-functional initiatives that turn complex business priorities into clear plans, coordinated execution, and measurable results. You’ll work with senior leaders and teams across the company to advance priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning. By helping the organization execute with greater clarity and consistency, you’ll contribute to 1Password’s mission of making security simpler and more accessible. Reporting into the Director, Strategic Operations, this role is remote in the United States or Canada.

On the Strategic Operations team, we’re using AI to cut through complexity, stay aligned, and move quickly. AI supports how we manage and execute programs by bringing together signals from across the business and turning them into decision-ready summaries, project plans, and executive briefs. We expect every team member to build at least one AI-powered workflow, and we’re committed to growing together through shared best practices, regular learning sessions, and team resources as we scale and collaborate across 1Password.

Qualifications

• 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.
• Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
• Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
• Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed.
• Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates.
• Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.
• Experience in Software as a Service (SaaS), cybersecurity, technology, product operations, or a similarly fast-moving environment, along with experience using Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency.

Requirements

• Lead strategic initiatives from definition through execution, including international expansion efforts across Australia, New Zealand, and Japan.
• Build and manage programs that improve service and outcomes for high-priority customer accounts.
• Develop a corporate crisis management playbook and support the organization in preparing for and responding to complex business challenges.
• Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions.
• Create clear roadmaps, status reports, risk assessments, and recommendations that improve visibility and accelerate decision-making.
• Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes.
• Use modern tools, including AI-assisted analysis and workflow automation, to generate insights, identify risks and dependencies, and scale program execution.

Benefits

• USA-based roles: The annual base salary for this role is between $171,000 USD and $248,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
• Canada-based roles: The annual base salary for this role is between $147,000 CAD and $213,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
• Health and wellbeing: Maternity and parental leave top-up programs, competitive health benefits, generous PTO policy.
• Growth and future: RSU program for most employees, retirement matching program, free 1Password account.
• Community: Paid volunteer days, peer-to-peer recognition through Bonusly, remote-first work environment.