[Hiring] Senior Manager, Field Strategy & Operations @Otsuka Pharmaceutical Co., Ltd.

Role Description

The Senior Manager, Field Strategy & Operations is a highly versatile role that plays a critical support role in ensuring the seamless execution of commercial strategies and operational processes. Reporting to the Senior Director, Field Strategy & Operations, this role provides hands-on support to the Associate Directors of Field Strategy and Field Operations, assisting in the execution of key initiatives, standardizing processes, and ensuring alignment between commercial objectives and field execution.

This position offers broad exposure to both strategic and operational functions within the commercial organization. The individual in this role will support field strategy by helping translate insights into execution and aid field operations by optimizing processes, tools, and communications that enable the field to perform at its best. This role requires strong collaboration, problem-solving, and executional excellence to ensure that all aspects of field strategy, operations, and execution work together to drive business success.

• Support Field Strategy Execution: Assist the Associate Director, Field Strategy in translating key commercial insights into clear, actionable execution plans for the field, ensuring alignment with brand objectives.
• Enhance Operational Efficiency: Work closely with the Associate Director, Field Operations to optimize processes, tools, and workflows, ensuring seamless execution and minimal disruption to the field.
• Field Communication & Coordination: Support the packaging and distribution of field communications, ensuring updates on strategy, tools, and processes are clearly articulated, timely, and actionable.
• Project & Initiative Support: Provide hands-on support for key strategic and operational initiatives, helping to track progress, coordinate across teams, and drive execution.
• Performance Tracking & Insights: Assist in monitoring field performance metrics and executional challenges, surfacing insights to improve efficiency and impact.
• Issue Resolution & Field Support: Act as a problem-solving resource for field leadership, assisting in addressing executional challenges, incentive compensation concerns, and pull-through of brand priorities.
• Project Management & Execution: Lead and contribute to key projects and initiatives, ensuring timely execution, stakeholder alignment, and measurable impact on field operations and strategy.
• Professional Development & Growth: Leverage this role as an opportunity to gain broad commercial experience, working across multiple disciplines to build leadership and strategic problem-solving skills.
• Compliance Management: Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 5 years of pharmaceutical experience.
• Prior experience in field-based or commercial operations, sales strategy, business planning, or related field within the pharmaceutical or biotech industry.
• Strong ability to work cross-functionally, manage multiple priorities, and drive execution in a fast-paced environment.
• Excellent communication, problem-solving, and analytical skills with a focus on operational excellence.
• Proficiency in CRM tools, analytics dashboards, and field reporting systems preferred.
• Ability to translate data and insights into clear, actionable execution plans.
• Highly adaptable, with a strong willingness to learn and grow within a developmental role.
• Highly organized, detail-oriented, and proactive in driving process improvements and executional efficiency.
• Proven ability to collaborate with cross-functional partners in a fast-paced environment.

Requirements

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development - Play an active role in professional development as a business imperative.

Benefits

• Comprehensive medical, dental, vision, prescription drug coverage.
• Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance.
• Tuition reimbursement and student loan assistance.
• A generous 401(k) match.
• Flexible time off, paid holidays, and paid leave programs.
• Other company provided benefits.