[Hiring] Senior Manager, Emergency Cash Delivery @GiveDirectly

Role Description

GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Humanitarian team, you will play a key role in launching and overseeing rapid cash responses globally. You’ll drive organizational readiness, design response strategies, manage program implementation, and support fundraising by translating field insights into compelling cases for support. The Senior Manager’s portfolio will be staffed with a Program Manager, to be managed by the Senior Manager. Other responsibilities will include support to staffing and budgeting exercise, and managing internal and external relationships.

What you’ll do:

• Design and implement high-quality programming:
• Oversee end-to-end design, planning, and execution of improvements to emergency response capabilities, coordinating internal and external stakeholders to ensure successful delivery.
• Refine and scale deployment criteria and operational playbooks to accelerate readiness across a growing number of countries.
• Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
• Define, track, and report on operational efficiency and impact metrics to support performance management and continuous improvement.
• Ensure high-quality management of partners, vendors, and subgrantees to drive excellence in program execution.
• Assess and advocate for required resources (e.g., budgets, staff) for project success; monitor ongoing utilization and adapt plans to address gaps or overages.
• Pursue new funding opportunities and represent the GD Humanitarian team, internally and externally:
• In coordination with the Emergency Cash Delivery Director, Country Directors, and Fundraising teams, identify and pursue response-specific and unrestricted emergency funding opportunities.
• Translate field learnings and operational successes into compelling donor proposals, updates, and campaign materials.
• Establish and maintain high quality relationships with designated donors and operational partners.
• Represent GiveDirectly at external and internal fora, including but not limited to Town Halls, conferences, and media engagements.
• Manage and develop high-performing teams:
• Manage a Program Manager and support broader surge staffing efforts to ensure GD can respond effectively to Tier 1 disasters.
• Support team goal-setting, impact planning, and performance tracking across emergency responses.
• Foster talent development through coaching, career planning, and clear accountability, with a focus on building long-term capacity within the team.

Qualifications

• Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• 5-8+ years of experience in a role focused on problem solving, team management, and/or new business development. Prior humanitarian/emergency experience strongly preferred.
• Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
• Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
• Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
• Fundraising: Preference for candidates with a strong partnership and relationship management background.
• Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
• Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.

Nice to have:

• Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.

Compensation

• The United States base salary for this role is $109,200.
• The Kenya base salary for this role is $77,500.
• If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.