[Hiring] Senior Lead Technical Program Manager @Lumen Technologies

Role Description

We are seeking a highly skilled Senior Technical Program Manager (TPM) to drive large, cross‑functional engineering programs across the Product & Technology organization. This is a senior individual‑contributor role that requires strong technical fluency, structured program execution, and the ability to communicate effectively with senior engineering and product leaders.

The Senior TPM partners closely with engineering, product, and architecture teams to translate business and product strategy into clear, executable program plans. This role maintains working knowledge of cloud‑based systems, distributed architectures, APIs and services, data flows, and modern SDLC/DevOps practices, while focusing on delivery predictability, dependency management, and risk mitigation.

Responsibilities

• Lead the end‑to‑end execution of complex, multi‑team engineering programs, ensuring clear program structure, milestones, and delivery cadence.
• Partner with engineering and product to define program goals, success metrics, and delivery commitments aligned to roadmap priorities.
• Develop and maintain detailed program plans, timelines, dependency maps, risk registers, and mitigation strategies.
• Track and report program health, execution metrics, risks, and dependencies to senior engineering, product, and technology leadership.
• Facilitate regular program‑level forums (status reviews, risk reviews, dependency syncs) to ensure alignment and timely decision‑making.
• Coordinate cross‑team dependencies and sequencing across multiple engineering teams and, where applicable, vendor partners.
• Support engineering planning cycles (quarterly planning, PI planning, roadmap reviews), ensuring backlogs are scoped, estimated, and aligned with program objectives.
• Implement and reinforce best practices in technical program governance, SDLC alignment, change management, and delivery hygiene.
• Collaborate with finance, product, and engineering leadership to support capacity planning, resource allocation, and budget tracking as needed.
• Ensure engineering readiness for major launches and releases by partnering with Operations and Test teams.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience; advanced degree is a plus.
• 8–12+ years of experience delivering complex technical programs in large‑scale, matrixed technology organizations.
• Strong technical fluency in system architecture, APIs/services, data flows, and modern SDLC/DevOps practices.
• Proven ability to communicate complex technical concepts, risks, and trade‑offs clearly to senior engineering and product leaders.
• Demonstrated experience managing cross‑team dependencies and driving execution across multiple engineering domains.
• Strong ability to operate in ambiguous environments and translate high‑level strategy into structured, actionable program plans.
• Excellent stakeholder management and collaboration skills across Product, Engineering, Architecture, Operations, and Finance.
• High ownership mindset with strong operational rigor, attention to detail, and focus on delivery predictability.
• PMP/PMI, Agile/SAFe, or Lean certifications are a plus.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

• $132,232 - $176,310 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY
• $138,844 - $185,124 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI
• $145,456 - $193,940 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.