[Hiring] Senior Global Study Manager @Labcorp

Role Description

Labcorp is seeking a remote experienced Global Study Manager to join our Central Labs Services team.

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
• Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Performs review of SOW to ensure quality implementation of client specifics and requirements.
• Manages a portfolio of global, high-complexity studies.
• Acts as an ambassador on behalf of the client within Labcorp CLS and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills.
• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements.
• Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions.
• Able to act efficiently in an environment with dynamic timelines and priorities.
• Accountable for the implementation, monitoring and reporting of performance metrics.
• Actively participates in Labcorp CLS development through continuous process improvement, quality and productivity.
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients.
• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget.
• Displays appropriate self-organization and ability to manage conflicting priorities.
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date.
• Comply with LCLS Global Project Management strategy.
• Support a culture of continuous improvement, quality and productivity.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent
• 5 or more years of experience in pharmaceutical, biotechnology, CRO industry
• 5 or more years of experience managing complex global clinical projects, including budget, risk, timeline and stakeholder management
• 5 or more years of experience in client facing (internal and external stakeholder) and stakeholder management
• 2 or more years of experience working within Central Labs

Requirements

• Bachelor’s degree in life sciences (preferred)
• Project Management training or certification (PMP, Prince2) (preferred)
• Proven ability to drive project execution, influence cross-functional teams and deliver results in a dynamic, fast-paced environment
• Ability to lead client communications confidently, manage expectations, influence outcomes, and build long-term trusted partnerships
• Demonstrated leadership skills, including the ability to influence without direct authority, align cross-functional teams, and remove roadblocks
• Proven ability to think beyond immediate project tasks and contribute to broader client, operational, and organizational objectives
• Customer-focused and solution-oriented approach, with a commitment to delivering exceptional client experience
• Demonstrated success in process improvement, change management or operational excellence initiatives
• Excellent understanding of clinical trials, project management methodologies, and clinical development processes
• Strong ownership mindset with a demonstrated record of accountability, independent decision-making, and successful execution of complex projects
• Proven ability to think strategically, anticipate challenges, and develop proactive solutions that support client and business objectives

Benefits

• Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.