[Hiring] Senior Delivery Manager @Scrumconnect Limited

Role Description

The Senior Delivery Manager will lead the end-to-end delivery of digital services and programmes. Operating at SFIA Level 5, this role requires an experienced delivery professional capable of owning complex workstreams, managing cross-functional teams and providing assurance to senior stakeholders. The successful candidate will be expected to plan, direct and evaluate delivery activities, managing risks and dependencies across multiple concurrent workstreams in a fast-paced government environment.

Key Responsibilities

• Lead delivery of complex digital programmes and projects, ensuring alignment to government standards including the GDS Service Standard and Cabinet Office spend controls.
• Own and maintain delivery plans, risk registers, issue logs and dependency maps across multiple concurrent workstreams.
• Facilitate Agile ceremonies (sprint planning, standups, retrospectives, showcases) and coach teams in Agile and Lean delivery practices.
• Provide delivery assurance to senior stakeholders, producing clear and accurate progress reports and escalating risks in a timely manner.
• Manage relationships with senior stakeholders across BSR, MHCLG and delivery partners, acting as the primary point of contact for delivery matters.
• Identify, manage and mitigate delivery risks and issues, making evidence-based decisions to keep programmes on track.
• Ensure teams have the right resources, tools and environments to deliver at pace.
• Drive a culture of continuous improvement, facilitating retrospectives and embedding lessons learned.
• Support procurement activities including writing statements of work, assessing proposals and managing supplier performance.
• Contribute to business case development and benefits realisation planning.

Qualifications

• Proven track record of delivering complex digital programmes in a UK central or local government environment.
• Strong understanding of Agile delivery methodologies (Scrum, Kanban, SAFe) with hands-on experience as a Delivery Manager or Scrum Master.
• Experience managing cross-functional multidisciplinary teams including designers, researchers, engineers and business analysts.
• Strong stakeholder management skills with experience engaging at senior and director level.
• Excellent written and verbal communication skills, with ability to produce high-quality delivery documentation.
• Experience managing budgets, contracts and supplier relationships.
• Knowledge of GDS Service Standard, the Technology Code of Practice and government spend controls.
• SFIA Level 5 competencies: autonomy, influence, complexity, business skills and knowledge as defined in the SFIA framework.

Desirable Skills & Experience

• Experience delivering projects within a regulatory or building safety environment.
• Professional accreditation in project or programme management (e.g. APM PMQ, PRINCE2, Agile PM).
• Experience of public sector procurement frameworks (G-Cloud, Digital Outcomes and Specialists, CCS frameworks).
• Familiarity with Cabinet Office and HM Treasury business case standards (Green Book / Five Case Model).

SFIA Level 5 Behaviours Expected

• Takes responsibility for delivery of significant assignments and outcomes.
• Influences decisions and recommendations at programme level.
• Manages complex and unpredictable delivery environments with multiple dependencies.
• Advises on delivery strategy and approach, contributing to organisational planning.
• Demonstrates accountability for own and team performance against agreed objectives.

Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.