Senior Business Lead @Ontario Health

[Hiring] Senior Business Lead @Ontario Health

Mar 25, 2025 - Ontario Health is hiring a remote Senior Business Lead. đź’¸ Salary: unspecified. đź“ŤLocation: Canada.

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Role Description

Reporting to the Director of Clinical Transformation within the Population Health and Value-based Health Systems portfolio, the Senior Business Lead will be part of a team focused on the spread and scale of Remote Care Management (RCM) programs with specific objectives that align with the Ministry’s Health Data and Digital Strategy Refresh, OH’s Annual Business Plan, and goals of the Primary and Community Based Care portfolio.

The Senior Business Lead will play a key role in the development of an RCM quality framework, ensuring that Ontarians receive a consistent high-quality experience when participating in RCM programs.

  • Work closely with external stakeholders and the OH teams within the Population Health and Value-based Health Systems portfolio to implement a quality framework and drive quality initiatives in remote care management programs.
  • Manage complex relationships across the healthcare sector, including OH Regions, OHT’s, primary care, healthcare providers, the Ministry and other OH stakeholders.
  • Conduct comprehensive engagements with partners to identify barriers, opportunities and inform strategic decisions that will improve system and patient outcomes.
  • Lead the implementation of an RCM quality framework.
  • Work to align the RCM provincial model with other clinical programs, such as integrated clinical pathways, centralized intake, OHTs, ALC initiatives, etc.
  • Use data to identify opportunities for quality improvement, and execute strategic responses.
  • Bring expertise in clinical adoption, change management and evaluation of RCM models of care.
  • Work with the OH team to monitor the implementation to ensure ongoing quality improvement of the RCM provincial model.
  • Coordinate and conduct analyses of local health-care system based on provincial data, community input and other sources for purpose of identifying gaps and establishing planning priorities.
  • Promote a culture of quality through the adoption of high-quality research and planning methodologies.
  • Conduct effective stakeholder consultation and engagement related to planning, assess impact of planning recommendations and decisions, and promote consensus-building among stakeholders.
  • Participate in and contribute to provincial planning activities as well as conduct effective stakeholder consultation related to planning, assessing impact of planning recommendations and decisions.
  • Manage innovative virtual care projects and lead cross-functional internal and external teams which will include any combination of strategy, marketing, communications, procurement, clinical innovation, operations, government, funders, product development, privacy, security and evaluation/analytics.
  • Leverage and incorporate existing benefits evaluation models focused on access, quality and integration to assess the health system outcomes associated with target models of care.
  • Develop strategy, specific plans and proposals for OH projects and programs and collaborate on the development of the tactical deployment plans.
  • Provide professional expertise, knowledge and strategic advice to OH executive sponsors and staff to ensure a coordinated approach to primary care access & navigation related activities across OH regional & provincial teams in response to complex issues and risks requiring strategic and evidence-based recommendations.
  • Provide strategic advice to executive sponsors or sponsor groups on complex multi-stakeholder, multi-disciplinary change initiatives.
  • Develop and present new ideas and conceptualize new approaches and solutions.
  • Utilize project and change management principles and monitor performance through regular tracking of key metrics.
  • Perform other related duties as assigned by the manager.

Qualifications

  • Registered health care professional or related bachelor’s degree in the health field, Healthcare Informatics or Business Administration.
  • Master’s degree in Health Administration, Health Informatics, or other healthcare-related graduate degree preferred.
  • Experience in delivering digital/virtual care (as a clinician or administrator) is strongly preferred.
  • Experience in developing strategies and execution of those strategies for adoption and uptake of virtual care.
  • Experience in overseeing large, complex projects involving the delivery of health care and technology.
  • Minimum 10 years’ experience in health setting, and/or as a health technology vendor or consultant with evidence of thorough understanding of health care system and system stakeholders.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience requirements.

Requirements

  • Knowledge of emerging issues, challenges and gaps in ensuring equitable and effective health care across Ontario, particularly in the primary, acute, and community care sectors.
  • Knowledge of Ontario Health’s legislated stakeholders and their priorities, requirements for effective engagement.
  • Relationship management skills to develop and manage key relationships critical to furthering Ontario Health’s mandate.
  • Technology/service vendor relationship management and complex contract management skills.
  • Self-starter with outstanding customer service ethic, strong leadership and change management skills.
  • Experience developing and/or executing “big picture” strategic plans.
  • A sophisticated stakeholder relationship manager with a passion for transforming access to health care including Researchers, government/regional administrators and healthcare clinicians.
  • Demonstrated success in implementing innovative technologies in a clinical environment, delivering results, on time and on budget.
  • Solid understanding of principles and implementation of value-based care.
  • Effective communicator, able to communicate effectively and concisely, both orally and in writing, including effective presentation skills.
  • Skilled in collaboration and developing strategic partnerships.
  • Excellent problem-solving skills, organizational, project management, decision making and analytical skills.
  • Able to take risk and be creative and innovative.

Benefits

  • Fully paid medical, dental and vision coverage from your first day.
  • A health care spending or wellness spending account.
  • A premium defined benefit pension plan.
  • Three personal days and two float days annually.
  • Three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years.
  • Career development opportunities.
  • A collaborative values-based team culture.
  • A wellness program.
  • A hybrid working model.
  • Participation in Communities of Inclusion.

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đź“Ť Be aware of the location restriction for this remote position: Canada
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Senior Business Lead @Ontario Health
Project Management
Salary đź’¸ unspecified
Remote Location
Canada
Job Type full-time
Posted Mar 25, 2025
Apply for this position Unlock 53,666 Remote Jobs
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