[Hiring] Revenue Operations Project Manager @Dutchie

Role Description

Dutchie is looking for a driven and detail-oriented Project Manager to join the Revenue Operations team as an Individual Contributor. You will own project and change management across all of GTM: Sales, Marketing, and Customer Success.

The ideal candidate is process and data-oriented, thrives in ambiguity, communicates with clarity at all levels, and has a bias toward action. This is a highly visible role with direct impact on how Dutchie's customer-facing teams operate and grow.

What You'll Do...

• Lead end-to-end project management for GTM-wide initiatives — including scoping, planning, dependency tracking, and stakeholder communication.
• Own change management for process and system rollouts, developing adoption strategies, training plans, and feedback loops for front-line GTM teams.
• Partner with RevOps functional leads across Sales Ops, GTM PM, and Analytics to drive initiatives from design through execution.
• Design, build, and maintain advanced reports and dashboards that support team objectives and provide critical operational visibility to the Revenue organization.
• Generate regular and ad-hoc revenue and sales reports for leadership, analyzing and surfacing trends and opportunities.
• Analyze, streamline, and enhance revenue operations processes across the full GTM org — Sales, Marketing, and Customer Success.
• Develop detailed project plans including goals, success markers, ownership, milestones, and communication requirements — then drive execution against them.
• Facilitate project meetings, track action items, and proactively follow up with key team members to maintain momentum and accountability.
• Serve as the liaison between GTM teams and IT/Business Systems to understand technical requirements, resource allocations, and scope for system changes.
• Communicate project status, risks, and outcomes to stakeholders at all levels — from individual contributors to the CRO.
• Measure project performance post-launch to identify areas of improvement and quantify business impact.
• Document business processes, data models, solutions, and implementations to ensure consistency, repeatability, and organizational knowledge.

Qualifications

• Project and program management experience — cross-functional, across various project sizes and complexity levels.
• Demonstrated change management experience — proven ability to drive adoption of new processes or systems with front-line teams.
• Operational mindset with strong problem-solving skills; comfortable working through ambiguity.
• Data-driven approach to measuring project outcomes and process improvements.
• Strong communication and influence skills — able to work effectively with stakeholders at all levels, from ICs to the CRO.

Requirements

• SaaS experience.
• Salesforce (CRM) and/or HubSpot (Marketing platform) and/or Zendesk experience.
• Experience with revenue management or Support/Customer Success organizations.
• Reporting and analysis skills; ability to work with and interpret complex data sets.
• Experience with Monday.com or a comparable project management tool.

Benefits

• Targeted starting salary $85,000 - $115,000 based on the intended level for this role.
• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc.) allowance.
• Flexible vacation and sick days.