[Hiring] Resource & Project Manager @OLIVER Agency - North America

Role Description

OLIVER is hiring a Resource & Project Manager to join our team partnering with one of Canada’s leading apparel brands. You’ll be the primary driver of team capacity and delivery readiness—proactively planning resources, forecasting upcoming needs, and keeping a large creative operation balanced and resilient. You’ll also coordinate projects end-to-end, with direct client and stakeholder communication. Your core focus will be resource strategy, allocation, and optimizing workflows across creative and production in a high-volume, fast-paced environment. A strong attention to detail is a must for this role.

• Build and maintain forward-looking capacity plans and resource forecasts to anticipate demand and prevent overload
• Allocate and rebalance work across in-house teams and freelancers; resolve conflicts and reprioritize quickly as needs change
• Maintain and grow a trusted freelance/vendor pool; coordinate onboarding, briefs, and expectations
• Own resource-related tooling and data (workload views, dashboards, utilization reporting, hiring/contractor requests) and ensure accuracy of schedules and assignments
• Translate requests into briefs, timelines, and resourcing plans aligned to brand strategy
• Manage day-to-day client partnership with direct communication; run statuses, present work, and manage feedback and expectations
• Serve as liaison between client and internal teams, coordinating work from brief through final delivery

Qualifications

• 5+ years managing resources for a large team within a creative or advertising agency required
• Demonstrated expertise in capacity planning, forecasting, and utilization management
• Deep understanding of creative and production workflows, handoffs, trafficking, QA, and asset management across digital/social, video/photo, and print/retail
• Exceptional organization, attention to detail, and the ability to make fast, informed decisions and pivot plans as priorities shift
• Strong stakeholder and client-facing communication skills; able to present recommended solutions clearly and confidently
• Proficiency with project tools required (e.g., Wrike, Asana, Monday.com); Adobe/Figma a plus

Requirements

• Base salary for this position may range from $76,500.00 to $85,500.00 CAD
• Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications

Benefits

• Equal opportunity employer committed to creating an inclusive working environment
• Encouragement for all employees to reach their full potential
• Valuing and respecting individual differences
• Ambitious environmental goals around sustainability
• Collectively working towards embedding sustainability into every department and through every stage of the project lifecycle

Company Description

OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.