[Hiring] Release Manager @Stefanini Group

Role Description

Stefanini is looking for a Release Manager-Remote. The ideal candidate is someone who thrives on bringing order to complexity, enjoys being the central coordinator who keeps all the pieces moving, and takes pride in successful production deployments. You are equally comfortable working with engineers, discussing technical details, and with executives providing high-level status updates. You have a track record of implementing process improvements and building strong relationships across organizational boundaries.

What Success Looks Like in This Role

• All releases across CDP (Common Data Platform) teams are coordinated through a single, consistent process.
• Reduction in deployment conflicts and release-related incidents.
• Stakeholders have clear visibility into upcoming releases and potential impacts.
• Change management documentation and approvals are timely and complete.
• Release metrics show continuous improvement in deployment success rates.
• Development teams view the release process as an enabler rather than a bottleneck.

Key Responsibilities

• Release Coordination & Management
  • Serve as the single point of coordination for all CDP releases across seven delivery teams.
  • Plan and schedule releases, managing the complete release calendar and coordinating timing across teams.
  • Orchestrate dependencies between teams to prevent conflicts and ensure smooth deployments.
  • Conduct release readiness assessments and go/no-go decision meetings.
  • Coordinate release activities during deployment windows (5:00 PM - 10:00 PM ET).
  • Manage rollback procedures when necessary and coordinate post-release validation.
• Change Management
  • Manage change requests from initiation through closure.
  • Prepare change documentation and present to Change Advisory Board (CAB) for approval.
  • Ensure all changes follow Federal Reserve policies and compliance requirements.
  • Track and report on change metrics and success rates.
  • Coordinate emergency change procedures when required.
• Stakeholder Communication & Documentation
  • Maintain clear, timely communication with all stakeholders regarding release status, risks, and issues.
  • Create and distribute release notes, deployment plans, and status reports.
  • Facilitate release planning meetings with development teams and stakeholders.
  • Provide executive-level summaries of release activities and outcomes.
  • Maintain comprehensive release documentation and lessons learned.
• Process Management & Continuous Improvement
  • Maintain and evolve release management processes aligned with ITIL best practices.
  • Identify bottlenecks and inefficiencies in the release process and drive improvements.
  • Standardize release procedures across all seven CDP teams.
  • Track release metrics (success rate, duration, incidents) and drive improvement initiatives.
  • Stay current with industry trends in release management and DevOps practices.
• Risk & Issue Management
  • Proactively identify and escalate release risks and dependencies.
  • Maintain a risk register and implement mitigation strategies.
  • Coordinate issue resolution during releases, working with technical teams.
  • Conduct post-release reviews to identify improvement opportunities.
  • Ensure compliance with the client.

Qualifications

• Professional Level: 2+ years managing releases in a software engineering or IT service delivery organization.
• Senior Level: 5+ years managing releases in a software engineering or IT service delivery organization.
• Demonstrated experience coordinating releases across multiple teams or products simultaneously.
• Experience working with Change Advisory Boards (CAB) and formal change management processes.
• Experience with ITIL processes, particularly Release and Change Management.
• Understanding of CI/CD pipelines and deployment automation concepts.
• Familiarity with Agile and SAFe frameworks.
• Ability to understand technical discussions and deployment architectures (AWS cloud environment).
• Basic understanding of big data/data analytics platforms (preferred).

Requirements

• Exceptional organizational skills - ability to track and coordinate multiple concurrent releases and dependencies.
• Superior communication skills - both written and verbal, with ability to communicate effectively at all organizational levels.
• Strong project coordination abilities - managing timelines, resources, and competing priorities.
• Analytical and problem-solving skills - quickly assess situations and drive to resolution.
• Detail-oriented with process discipline - ensuring nothing falls through the cracks.
• Calm under pressure - ability to make sound decisions during high-stakes production deployments.
• Self-motivated and proactive - identifying issues before they become problems.
• Customer service orientation - supporting development teams and stakeholders professionally.

Work Schedule Requirements

• Must be available during release windows: 5:00 PM - 10:00 PM ET.
• Flexibility to adjust schedule as needed for critical releases.
• Ability to participate in occasional emergency deployments outside normal windows.