[Hiring] Regional Study Coordinator @LPO LABCORP LABORATORIES SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Role Description

This position falls within our Central Labs Services group supporting Central Labs Projects for clinical trials phases I-IV. This position is remotely based.

As a Regional Study Coordinator (RSC), you will:

• Manage local laboratory operations and serve as the bridge between internal departments and various clinical studies.
• Coordinate events and information into a complex timeline.
• Collaborate with the Global Study Manager for all local study-related aspects, including study setup and closure.
• Act as a regional liaison between the Global Study Manager and various CLS departments involved in the study.
• Act as a regional liaison between assigned client representatives (e.g., Clinical Research Associates (CRAs) or Site Monitors) and Covance CLS internal departments and teams.
• Monitor, track, and provide resolution to all local study issues, especially logistic issues and/or delays in receipt of study supplies.
• Clean the laboratory database to resolve issues with lab samples.
• Deliver outstanding customer service and timely responsiveness to ensure client satisfaction.
• Work in a matrix environment where task assignments may come from both RSCs and other functional groups.

Qualifications

• A bachelor’s degree and customer service experience.
• A university degree in science is preferred, but not required if you have demonstrated project management experience.
• First experience in a client-facing role and/or project management.
• Good understanding of Central Lab Services or clinical research/studies.

Requirements

• Excellent communication and organization skills.
• Demonstrated time management skills.
• Dedicated to teamwork.
• Ability to plan and prioritize.
• Thrive in a fast-paced environment.
• Fluency in English at a work-proficiency level.

Benefits

• Robust training program followed by structured mentorship.
• Continued support via independent and digital learning programs.
• Opportunities for advancement.
• Great benefits and global experience.
• Opportunity to work independently within a team-oriented environment.