[Hiring] Projects Coordinator - Real Estate - Property Management @Propertyse

Role Description

Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors?

The Projects Coordinator is someone who will coordinate various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicates directly with tenants, vendors, clients, and management. Responsibilities include:

• Responding to tenants through the company portal
• Communicating with vendors to schedule maintenance requests
• Following up at the start of and the completion of service requests
• Communicating directly with management

We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish. This role will utilize Spanish and English skills while communicating with tenants, vendors, business owners, and founders using email, text, and phone. Daily tasks include:

• Creating and managing project dashboards with appropriate updates and notes
• Being a proactive team member excited about helping others
• Contributing to building out a company

Qualifications

• A minimum of 2 years in a customer-facing role, utilizing multitasking skills
• Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc.) is a plus
• B1/B2 or higher proficiency in English is required

Requirements

• Responsible for completing projects from start to finish
• Ability to have both professional and friendly interactions
• Build good relationships and work well with others
• Strong listening skills
• Managing existing dashboards and creating new ones for projects in Google Sheets, ClickUp, etc.
• Coordinating and managing work orders with vendors and tenants
• Comfortable using new technology software and a strong ability to learn different technology platforms
• Update the status of repairs in Property Management Software
• Answer all emails and acknowledge requests within 24 hours
• Take initiative to problem solve when needed
• Previous property/hotel management experience is helpful but not required

Benefits

• This is a remote role
• You must use your own computer and have reliable internet
• Training for all technology will be completed by the Propertyse Team
• Communication will occur through Google Meet/Virtual platform, email, and portal messaging
• This is a contract role that does not include benefits
• Contracts are completed through Deel and payments are made through Deel in your preferred currency
• Working hours will vary but are typically 9a-6p (with a break)
• Salary: $800 USD
• Work from home
• Health benefits are not provided
• Fun and engaged team