[Hiring] Project Specialist @Vodafone

Role Description

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

As a Project Specialist in Customer Delivery, you'll play a key role in delivering projects and work packages that help our customers achieve their business goals. From the moment a project is handed over, you'll take ownership of planning, coordinating and driving delivery, ensuring everything stays on track, on budget and aligned to customer expectations.

• Work closely with customers, technical teams and key stakeholders to define project scope, agree delivery plans and manage resources.
• Proactively identify risks and issues, putting mitigation plans in place and keeping stakeholders informed.
• Maintain strong project governance, ensuring delivery aligns with VodafoneThree's project management framework and best practice standards.
• Manage project finances, tracking budgets, costs and billing milestones while maintaining a clear understanding of project performance and commercial impact.
• Build trusted relationships, keep multiple priorities moving forward and bring people together to deliver great results.

Qualifications

• Provide clear leadership and direction for cross functional teams.
• Experience in both customer-facing service roles and project environments is essential.
• Collaborate on planning drive projects according to the plan and maintain the integrity and accuracy of project data.
• PRINCE2 Foundation required – progressing towards Practitioner level or an equivalent Project Management qualification.
• Outstanding planning and organisational skills.
• Proficiency in Microsoft Office suite including MS Project.
• Agile experience is desirable.

Requirements

• Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them.
• If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role.

Benefits

• Great pay and bonuses.
• Up to 28 days off plus bank holidays.
• Paid time for charity work.
• Personalised benefits for you and your family, including discounts, vouchers, and a pension plan.
• Amazing learning tools and top-notch parental leave policies.

Need to Know

• We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks.
• If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website.
• We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities.
• During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities.