[Hiring] Project Manager, Implementation @Syndigo

Role Description

The Implementation Project Manager owns the end-to-end implementation of Syndigo's healthcare and medical device connections, from kickoff through go live. This person acts as the primary point of contact for healthcare clients during implementation, triaging issues, routing them to the right internal teams, and project managing the resolution. The role blends project management with the regulatory context needed to support healthcare specific workflows like FDA GUDID, EUDAMED, and other UDI registration programs.

This person manages the complete project life cycle for healthcare implementations, coordinating across Product, Support, Services, and Engineering to deliver a successful launch, then hands off the account to the appropriate ongoing support team once the client is live and stable.

Qualifications

• Excellent analytical, verbal, and written communication skills
• Experience working with executive level clients, suppliers, and consultants to gather requirements and execute project plans
• Experience supporting Medical Device Manufacturers, Life Sciences organizations, Healthcare Technology providers, Regulatory Affairs teams, Quality Management functions, or Healthcare Data Operations preferred
• Comfort with technology, particularly product information management, data quality, and complex client workflows
• Experienced user of Smartsheet, SharePoint, Microsoft Office Suite, including Word, Excel, and PowerPoint
• Experience with Microsoft Access
• Knowledge of Salesforce, Jira, and Wrike
• Experience with data governance and maintenance preferred; healthcare related experience a plus
• Familiarity with healthcare or medical device regulatory data requirements (FDA GUDID, EUDAMED, EU MDR/IVDR, GDSN, SWISSDAMED, TGA AUAUDI) preferred, but not required at entry
• Exposure to healthcare, life sciences, or retail industries a plus

Requirements

• BA/BS degree in Computer Science, Business, or a related field preferred
• PMP certification preferred
• 5+ years of experience in project management or a client facing role in SaaS

Benefits

• Diversity, Equity & Inclusion: To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking.
• Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
• All are welcome here and we invite you to join our team if you are ready to help us continue that growth!