[Hiring] Project Manager - E-commerce @Zaelab

Role Description

The Project Management team is responsible for project delivery and overall customer success. Our Delivery team manages agile projects to deliver an e-commerce systems integration. Project Management focuses on delivering every project on time and within scope while exceeding client expectations.

• Lead e-commerce projects using Agile / Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
• Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
• Primary point of contact for client stakeholders, executives, and internal team members.
• Maintain the tools and documentation required for Zaelab's implementation projects.
• Report project performance using appropriate tools and techniques.
• Successfully manage the relationship with the client and team members.
• Collaborate within Project Management team to continuously improve our solutions and processes.
• Strive to understand the technology systems and e-commerce industry that Zaelab supports.

Qualifications

• Bachelor's degree or Master's degree are preferable.
• 10+ years' experience as a Project Manager for e-commerce projects.
• Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce or any other e-commerce solutions.
• 2+ years' experience with a Consulting / Professional Services company.
• Experience working with Agile / Waterfall methodologies.
• Experience working with multinational teams from USA, Eastern Europe, India.
• Experience leading teams using Agile Scrum practices.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Leadership skills and proven ability to own a project from start to finish.
• Excellent client-facing skills.
• Excellent analytical skills and experience with creating JIRA dashboards; AIO or Tableau experience preferred.
• Strong familiarity with project management software tools, methodologies, and best practices; Jira experience preferred.
• Solid organizational skills including attention to detail and multi-tasking.
• Interest in the technology space and willing to stay up to date on new technologies and best practices.
• Ability to work independently along a fast-paced team.

Requirements

• This is a remote role with occasional travel (10-15% travel).
• Impeccable professional references.

Benefits

• Unlimited Vacation/PTO.
• Fully remote and distributed teams.
• Paid Parental Leave.
• Ongoing training and education opportunities.
• 0% Bureaucracy Culture - Focus is on responsibilities, not title.