[Hiring] Project Manager - Content Operations @Khan Academy

Role Description

• Partner & State Documentation:
  • Maintain a centralized, personnel-agnostic repository of all state partner interactions, MOUs, and project statuses.
  • Ensure zero loss of context during FTC/Consultant transitions.
• Global Liaison (US/Jira):
  • Serve as the primary recipient for US-assigned Jira tickets.
  • Triage and route tickets to the appropriate Math/Science/Localization leads, ensuring deadlines are met without overwhelming functional managers.
• Content Hygiene & Publishing Operations:
  • Own the "Last Mile" of content publishing: Video descriptions, SEO optimization, Thumbnails, and Timestamps.
• Manage Interns/Vendors:
  • Direct interns to execute these tasks, ensuring quality control without diverting the English/Science teams from content creation.
• Cross-Functional Tracking:
  • Act as the neutral driver for projects involving multiple teams (e.g., English Math vs. English Science).
  • Enforce timelines and follow-ups where functional authority is split.
• Platform Alignment:
  • Ensure all content adheres to platform hygiene standards (Khan Academy specifics) during the upcoming scaling of 1,300+ videos.

This is a full-time, 12 months contract position.

How to Apply

• Attach your resume in the space provided below.
• Please address the below-mentioned task and attach your response in the space provided below (ask to share a google link drive to PDF).
• Please note that applications without an appropriate link to the task will be ignored.

Location

This is a remote working opportunity. You will have the liberty to work from your home. Some travel may be required (about 2 or 3 times a quarter).

Benefits

• We may be a non-profit, but we reward our talented team like a for-profit.
• Competitive salary.
• Remote-friendly workplace, i.e. option to work from home.
• Fun team events and board game nights!
• We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.