[Hiring] Project Manager, Business Operations @Cloud Accountant Staffing

Role Description

Imagine being the person who makes a fast-growing firm run like one machine instead of two. Every access you stand up gets a new engagement live on day one. Every process you document keeps running when you leave the room. Every broken handoff you rebuild saves a team from dropping the ball. That's this role.

You'd be joining a firm building the financial backbone for the most ambitious consumer brands in the country — combining strategy consulting rigor, Big Four precision, and founder-grade hustle to serve e-commerce and CPG companies from startup to scale.

The firm runs two service lines, an Accounting Program and CFO Services, and many clients engage both. As Project Manager, Business Operations, you own the operational connective tissue that holds it all together. You make sure a new engagement has every system access it needs before kickoff, a new hire has their accounts and licenses on day one, recruiting partners are getting clear and current direction, and a client engaging both service lines experiences one firm rather than two.

This is a senior operations seat. It is not a client-delivery project management role, and it is not an entry point into accounting. The person who thrives here is a builder: someone who designs a process, documents it, gets other people to follow it, and then runs it without being chased.

Qualifications

• 6+ years in business operations, program management, or professional services firm operations (required)
• Demonstrated experience owning a process end to end — from design through documentation through adoption (required)
• Experience coordinating external vendors and holding them to a service standard (required)
• Extremely tech-savvy and quick with new software, with a focus on efficiencies and automations using technology and AI tools (required)
• Excellent written communication skills — most of the work happens in writing across time zones (required)
• Ability to prioritize and manage time in a remote work environment (required)
• Comfortable working with senior leaders and giving them the direct answer (required)
• Bachelor's degree or equivalent operational experience (required)

Requirements

• Working fluency with financial systems, including QBO, bill pay platforms, and user administration and permissions across financial applications (preferred)
• Experience with employee and international contractor onboarding, including through third-party staffing partners (preferred)
• Experience with practice management or PSA platforms such as Canopy (preferred)
• Professional services, accounting, or consulting firm background (preferred)
• Familiarity with the typical e-commerce tech stack (Shopify, Amazon, PayPal, Bill.com, and similar) (preferred)

Benefits

• Competitive USD compensation based on experience
• Permanent remote work
• Full company equipment provided (laptop, monitor, accessories)
• 15 days PTO annually + local holidays
• Guaranteed annual increases
• Referral rewards up to $1,000
• Monthly flexible stipend (CAS Flex Perks)
• Structured onboarding and career development
• Opportunities to build AI-first operational systems that impact the entire business
• A culture built around ownership, continuous learning, and innovation