[Hiring] Project Manager @Harris Utilities | SmartWorks

Role Description

SmartWorks, a division of Harris, is seeking a Project Manager who will join their team. The Project Manager is responsible for driving customer projects forward to achieve milestones and manage project scope while ensuring a high degree of customer satisfaction. Key responsibilities include:

• Managing project resource assignments and profitability.
• Ensuring timely realization of revenue and maintaining expected levels of billable utilization.
• Working closely with the Project Management Office (PMO) Manager to improve project delivery capability.
• Traveling as needed, approximately 25%. Candidates must hold a current, valid passport and be legally eligible to travel internationally.

Salary: 80K - 100K

AI & Innovation Mindset: We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency.

What your impact will be:

• Work closely with the Customer Project Manager to ensure successful completion of the software implementation project.
• Develop, negotiate, and finalize Statements of Work for efficient delivery of SmartWorks solutions.
• Consistently manage client expectations and ensure delivery of highest quality service.
• Oversee execution of multiple solution implementation work streams.
• Run client kick-off, customer functionality workshops, and regular status update meetings.
• Create project deliverables, including acceptance criteria, training plan, testing plan, and change requests.
• Provide mentoring to team members and contribute to the ongoing development of the Project Management Methodology.
• Conduct post-implementation reviews to identify and measure results.
• Responsible for reporting project forecast and financials to senior management.
• Perform project administration such as approval or routing of expenses, project timesheet review, and invoice processing.
• Interface with other departments and third-party vendors.

Qualifications

• 5+ years of direct Project Management experience.
• Experience with the management of risk, change, issues, time, scope, resources, budget, and quality.
• In-depth understanding of all major activities for a system implementation such as analysis, design, development, and deployment.
• Proven leadership skills and the ability to motivate a team.
• Assertive and outgoing with a natural ability to get things done.
• Knowledge of project management tools and software packages similar to MS Project and Clarizen.
• Experience with a formal project management methodology.
• Ability to travel in North America up to 25% of the year is desired.
• Demonstrate excellent verbal and written communication skills in English.
• A positive attitude is a must.

Requirements

• College diploma or University degree in a related technical field.
• Previous experience in the Utilities industry.
• Ability to work independently and as a team player.
• PMP certification is nice to have.

Benefits

• 3 weeks’ vacation and 5 personal days.
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment.
• Employee stock ownership and RRSP/401k matching programs.
• Lifestyle rewards.
• Remote work and more!

Company Description

SmartWorks is a division of N. Harris Computer Corporation. For over a decade, SmartWorks has been providing best-in-class meter data management and analytics software solutions to more than 300 utilities throughout N. America.