[Hiring] Project Manager @Dimagi

Role Description

Dimagi is looking for a Project Manager (PM) to join our US Solutions division. This position will be affiliated with our office in Cambridge, MA, but is also open to remote employment within the US. New hires are expected to attend an initial in-person onboarding meeting with colleagues during their first 90 days. This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest.

The Project Manager is a mid-level position at Dimagi. You will play a critical role in either managing or heavily supporting one or more projects to optimally design and roll out technology solutions for Dimagi's clients. You will be the face of Dimagi for partner-facing interactions, ensuring successful deliverable completion and stakeholder management. You will work in an agile environment alongside developers, engineers, public health specialists, and technical leaders. You will be expected to oversee the development and implementation of various deliverables against tight timelines, including:

• Project documentation (project plans, risk logs, training materials, etc.)
• Detailed project plans
• Stakeholder presentations
• Changes to applications

You will collaborate with a network of partners and vendors for the project's ultimate success, including:

• Expectation management
• Scope management
• Explaining technical concepts
• Building a strong rapport

This role assumes comfort using AI-assisted tools, including large language models, to support planning, analysis, documentation, and learning in a fast-paced delivery environment.

Dimagi’s US Solutions Team delivers challenging and exciting projects. You'll have an opportunity to quickly dive into and learn from multiple project areas, all while making a real, positive impact. We are looking for both leaders and teachers who are excited to chart the team's strategic direction and who make time for project management guidance, training, and mentoring to improve the project team's effectiveness.

Responsibilities

• Serve as a key external-facing representative for a project team.
• Coordinate with the project’s technical lead to manage the implementation of technical requirements.
• Lead internal or client-facing conversations to determine technical requirements for integrations.
• Develop, document, and champion best practices for application deployment and release.
• Use AI-assisted tools to improve efficiency in requirements synthesis and project documentation.
• Create process and workflow mapping, diagrams, use cases, and other supporting documents.
• Lead or support the development of training programs and capacity building efforts.
• Design, create, and manage effective implementation strategies.
• Manage project quality throughout the software development lifecycle.
• Examine patterns of system use and proactively identify possible improvements.
• Fulfill a variety of functional roles that may change over time.

Qualifications

• 5+ years of experience working on and leading software teams.
• Experience working in and leading dynamic teams in software, SaaS solutions, or application development.
• Demonstrated expertise in collecting requirements from different stakeholders.
• Comfortable working in an environment with changing and ambiguous priorities.
• Self-motivated, results-oriented team player.
• Highly organized, able to multitask, and detail-oriented.
• Incredibly analytical mindset.
• Comfort using AI-assisted tools for project management tasks.
• Strong data analysis experience.
• Excellent written and verbal communication skills.
• Analytics and process-driven thinker.
• Demonstrated ability to engage with a variety of clients.
• Committed to making social impact.
• Eligible to work in the United States.

Bonus Skills

• Experience working in the US public health or healthcare space.
• Experience delivering technology to support healthcare or health service delivery.
• Experience in delivering enterprise software implementations.
• Experience with systems integration and/or database management.

Benefits

• 100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fund.
• Access to voluntary dental and vision insurance plans.
• A 401K plan with up to a 4% employer match.
• 30 days paid time off inclusive of holidays.
• Unlimited sick time and excellent parental leave policy.
• Home office setup and remote work benefit.
• Professional Development Benefit.
• Access to an Employee Assistance Program (EAP) through ComPsych.