[Hiring] Project Manager @Lago

Role Description

We are seeking a detail-oriented and proactive Project Manager to support brand operations by managing tasks, projects, and cross-functional initiatives on behalf of assigned client brands. The ideal candidate is highly organized, comfortable managing a high volume of simultaneous projects, and confident coordinating across multiple departments to keep initiatives moving forward.

Key Responsibilities

• Brand & Project Coordination
  • Work closely with assigned Brand Managers to manage and coordinate all tasks, projects, and initiatives for assigned client brands.
  • Translate brand priorities, strategies, client requests, and internal action items into clearly defined projects and tasks with appropriate owners, deadlines, requirements, and deliverables.
  • Oversee client-specific projects throughout their full lifecycle, including setup, resourcing, timeline management, and monitoring progress to ensure deadlines and deliverables are met.
  • Coordinate projects related to product launches, catalog and listing updates, content and creative initiatives, advertising, pricing and promotions, inventory and supply chain, compliance, reporting, marketplace expansion, and other brand-specific operational needs.
• Asana & Task Management
  • Create, assign, organize, and maintain projects and tasks in Asana according to company and department standards and procedures.
  • Maintain visibility into all active projects and tasks for assigned brands and proactively follow up with task owners to keep projects moving forward.
  • Maintain accurate project documentation, status updates, deadlines, project history, and supporting materials.
• Cross-Functional Coordination
  • Coordinate with cross-functional teams including Advertising, Content, Graphic Design, Catalog, Supply Chain, Compliance, and Finance to ensure successful execution of brand initiatives.
  • Ensure internal teams have the information, documentation, and context needed to complete assigned work.
  • Manage dependencies between teams and projects, ensuring deliverables are completed in the appropriate sequence and within established timelines.
  • Establish and maintain collaborative working relationships with Brand Managers and internal cross-functional teams.
• Risk Management & Reporting
  • Identify project risks, delays, resource constraints, ownership gaps, and other blockers, and work with stakeholders to resolve them; escalate significant risks to the Brand Manager when necessary.
  • Capture and manage action items from client meetings, internal meetings, business reviews, and brand strategy discussions, ensuring ownership and follow-through.
  • Provide Brand Managers with clear, consistent visibility into project status, outstanding deliverables, upcoming deadlines, risks, and items requiring decisions or escalation.
• Process Improvement
  • Develop sufficient knowledge of internal processes and workflows to effectively coordinate projects, without being expected to serve as subject-matter expert across all functional areas.
  • Identify recurring project management challenges, workflow inefficiencies, and bottlenecks, and recommend process improvements.
  • Maintain or exceed department-established performance standards and KPIs.
  • Continue developing project management knowledge and learning company, department, brand, and industry processes.
• Other Duties as Assigned
  • Responsibilities may evolve based on business needs.

Qualifications

• Previous experience in project management, project coordination, operations, account management, or a similar role requiring ownership of multiple simultaneous projects and stakeholders.
• Proficiency in Asana or similar project/task management platforms (Monday.com, ClickUp, Jira).
• Strong project management skills with demonstrated ability to manage multiple projects, priorities, deadlines, and stakeholders simultaneously.
• Demonstrated ability to own projects from initiation through completion and proactively drive deliverables forward.
• Strong organizational skills and attention to detail, with the ability to maintain visibility across a high volume of tasks and projects.
• Ability to prioritize work effectively and adjust based on changing business and client needs.
• Strong problem-solving skills with the ability to proactively identify risks, dependencies, and blockers.
• Demonstrated ability to work effectively with multiple departments and cross-functional stakeholders.
• Good verbal and written communication skills, with the ability to clearly communicate requirements, expectations, deadlines, risks, and status updates.
• Ability to work independently, take initiative, follow up proactively, and maintain accountability without continuous supervision.
• Proficiency in Microsoft Word, Excel, Google Sheets, Google Slides, and similar business productivity tools.
• Bachelor's degree in Business, Project Management, Marketing, Operations, or a related field, or equivalent relevant work experience.
• Advanced English proficiency (C1-C2).

Preferred but not required

• Previous e-commerce, Amazon, digital marketplace, or agency experience.
• Familiarity with Amazon Seller Central, Vendor Central, e-commerce operations, digital marketing, catalog management, content, advertising, or supply chain.
• Candidates without e-commerce or Amazon experience should demonstrate strong PM fundamentals and the ability to quickly learn new systems and workflows.

Benefits

• Remote Work: Work from anywhere—our team is global, and we value work-life balance.
• Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us.
• Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.