Project Manager @Patients Know Best
Project Management
Salary Β£28,000 - Β£42,0..
Remote Location
remote UK
Job Type full-time
Posted 2d ago

[Hiring] Project Manager @Patients Know Best

2d ago - Patients Know Best is hiring a remote Project Manager. πŸ’Έ Salary: Β£28,000 - Β£42,000 πŸ“Location: UK

Role Description

We are looking for a talented UK based Project Manager to join the team. The successful candidate will work within the Customer Success Team. The role is based from home and will require some travel.

  • Project Managing Patients Know Best deployments.
  • Working with all internal and external project stakeholders across all work-streams (including but not restricted to: information governance, technical development and integration, comms, training).
  • Ensuring knowledge and information flow seamlessly between all project stakeholders for the successful implementation of projects.
  • Maintaining excellent communication with customers to ensure solid client relationships, including motivating the clinical teams to achieve project objectives.
  • Working closely with our sales & engineering teams to ensure timely delivery of any contracted development work.
  • Communication of realistic and achievable timelines to customers and updating all stakeholders of the PKB development roadmap including prioritisation of new features.
  • Identifying potential risks or issues related to projects, mitigating those risks and developing strategies to minimise any impact on the deployment of Patients Know Best.
  • Training clinical staff in the use of the PKB software.
  • Assisting with digital transformation within the clinical teams - empowering and motivating clinical usage and uptake of the software and expanding and growing that usage throughout the contract.
  • Supporting the customer and the PKB engineering team with troubleshooting issues that come into our service desk from our customers - this includes clinical staff, IT staff and patients using our software.

Qualifications

  • Initiative and the ability to respond to fast changing customer and organisational needs, to work out the best course of action to make a project a success.
  • Excellent verbal and written communication skills. This is a customer facing role and there will be online and onsite customer meetings with a variety of stakeholders as well as the requirement to produce reports.
  • Proven experience of managing projects. Formal project management qualifications are not essential but you should be able to give examples of project managing complex situations.
  • The ability to work effectively as part of a very cohesive and hard working multidisciplinary team - willingness to support all members of that team essential.
  • Good IT skills.
  • Highly organised and the ability to problem solve and to see the bigger picture as well as the detail.

Requirements

  • An understanding and first hand experience of working in the NHS to communicate the benefits and outcomes of deploying PKB in many clinical contexts or experience of working in a software company.
  • Knowledge of the discourse around patient/health data in the UK.
  • Innovative: committed to leading change management and influencing clinical working practice to find alternative ways of working using Patients Know Best.
  • Experience of remote working.
  • A passion for the transformation of healthcare.

Benefits

  • Outstandingly supportive and helpful environment.
  • Support in your professional development and space to grow your career path in a highly innovative, fast growth company.
  • Flexible working (and of course flexible work environment as we are fully remote).
  • Employee Assistance Programme.
  • Mobile phone allowance.
  • 25 days holiday FTE plus bank holidays.
  • Enhanced maternity and paternity pay and leave.
  • Company social events (including internationally - our last all company meetup was in Lisbon in June 2025).
  • Opportunity to really make a difference – your work will make life better for millions of patients.
Before You Apply
️
remote Be aware of the location restriction for this remote position: UK
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Project Manager @Patients Know Best
Project Management
Salary Β£28,000 - Β£42,0..
Remote Location
remote UK
Job Type full-time
Posted 2d ago
Apply for this position
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️
remote Be aware of the location restriction for this remote position: UK
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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