[Hiring] Project Manager @Agile IT

Role Description

We’re looking for an experienced Project Manager to own end-to-end delivery of client engagements across our professional services and managed services portfolio. You’ll manage onboarding projects for new managed service clients — including Managed IT Administration, Managed Cloud Ops, and Managed Compliance Services — as well as professional services projects such as Microsoft 365 and Azure migrations, M365 GCC High and Azure Government deployments, accelerator packages, and compliance remediation engagements.

You don’t need to be a technical expert, a compliance consultant, or a licensing specialist — those roles exist and handle those domains. What you need to be is an exceptional project manager: someone who keeps complex engagements on track, communicates clearly with clients and internal teams, and takes ownership of delivery outcomes from kickoff through closeout.

Candidates with hands-on experience delivering projects inside an IT VAR, MSP, or IT consulting firm will be given strong preference. If you’ve lived the operational realities of IT service delivery — managing multiple client expectations, coordinating engineers across concurrent engagements, and keeping projects profitable — you’ll have an immediate advantage here.

This role reports to the Service Delivery Manager, and you’ll work closely together on ongoing delivery process improvement.

What You’ll Own

• Full project lifecycle management from kickoff through closeout across simultaneous active engagements
• Scope, schedule, budget, and risk management on every project you carry
• Client communication and status reporting throughout delivery — you are the day-to-day delivery interface for active projects
• Internal resource coordination across engineering and compliance delivery teams
• Project documentation: project plans, RAID logs, status reports, milestone tracking, and closeout packages
• Post-project lessons learned: facilitating structured, RCA-style reviews at project close to identify what went well, what broke down, and what should change — findings are shared with the Service Delivery Manager for process improvement and implementation
• Tool hygiene: keeping AutoTask PSA and Moovila current on project status, time tracking, and billing milestone handoffs

Qualifications

• 5+ years of project management experience with demonstrated ownership of complex, multi-stakeholder engagements
• Background in IT consulting, managed services (MSP), or value-added reseller (VAR) environments — you understand how IT service delivery works commercially and operationally; this is the most important differentiator we’re looking for
• Experience managing client onboarding or implementation projects with defined scope, milestones, and handoff points
• Experience facilitating post-project reviews or retrospectives with a genuine continuous improvement orientation
• Strong written and verbal communication; able to run a client status call and an internal resource conversation with equal confidence
• Ability to manage scope creep, competing priorities, and ambiguity without losing accountability
• Comfortable operating in a lean, remote-first environment where you own your outcomes
• Working familiarity with PSA or project management platforms (AutoTask, Moovila, ConnectWise, ServiceNow, MS Project, or equivalent)

Requirements

• Active PMP or CAPM certification (preferred but not required — experience in the IT VAR/MSP space carries more weight than certification alone)
• Familiarity with Managed IT or Managed Compliance service offerings and processes
• Awareness of CMMC, NIST 800-171, M365 GCC High, or Azure Government in a delivery context — deep expertise is not expected, but environmental awareness helps you anticipate timelines and coordinate the right internal resources
• Experience working with DoD contractors or in the Defense Industrial Base
• Familiarity with EOS or similar operational frameworks

Benefits

• Competitive salary
• Comprehensive benefits (medical, dental, vision, retirement, PTO, professional development)
• Fully remote work environment with flexibility and autonomy
• Work on projects that matter — our clients protect sensitive defense information and rely on us to get it right
• Direct access to leadership and real influence over how we build and improve delivery
• Compensation: USD 90,000 - USD 130,000 yearly