[Hiring] Project Coordinator @Cennox

Role Description

The Project Coordinator ensures scheduled Services activity is completed in accordance with contractual commitments and expected quality standards. The role supports project planning and execution through:

• Schedule creation
• Technician assignments and monitoring
• Internal and external communication
• Work order processing
• Status reporting
• Documentation control
• Invoice support

The successful candidate is customer-focused, highly organized, comfortable taking initiative, and committed to accurate and timely project delivery.

Qualifications

• High school diploma or equivalent and two or more years of experience in project coordination, field services, operations, deployment coordination, or a related environment.
• Ability to manage multiple priorities, deadlines, dependencies, and detailed records with limited supervision.
• Strong written and verbal communication skills, including a professional on-camera presence with customers and internal stakeholders.
• Working knowledge of project schedules, status reporting, work order administration, risk and issue tracking, data analysis, and project closeout.
• Professional judgment, accountability, resourcefulness, and a consistent focus on quality and customer commitments.
• Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.

Requirements

• Support smaller-scale projects and defined workstreams within larger programs, with primary emphasis on IMAC activities, scheduling, reporting, documentation, work order administration, and execution support.
• Coordinate the day-to-day details that enable Project Managers and Program Managers to deliver customer commitments successfully.

Benefits

• Ownership, Accountability, and Urgency
• Customer Communication and Collaboration
• Planning, Organization, and Problem Solving
• Data Accuracy, Reporting, and Continuous Improvement

Measures of Success

• Assigned activities and workstreams are delivered safely, on schedule, within scope, and at the expected quality level.
• Schedules, status reports, work orders, invoices, project records, and closeout documentation remain accurate and current.
• Work orders and service requests progress to closure within five days when dependencies are within the team’s control.
• Customers and internal stakeholders receive timely communication, while risks, carryovers, and issues are identified early and tracked through resolution.