[Hiring] Project Coordinator @Infotree Global Solutions

Role Description

We’re seeking a Project Coordinator to join a client’s team that utilizes an AI-powered learning platform used by large, international organizations. The team focuses on onboarding new customers, supporting them through implementation, and making sure projects run smoothly from kick-off to go-live.

As a Project Coordinator, you’ll work closely with both internal experts and customer-side stakeholders, helping keep communication clear, timelines on track, and customers supported every step of the way. You’ll make sure customers have a smooth and positive experience by providing proactive, responsive support. You’ll be the central point of coordination, keeping projects organized and helping move things forward.

What You Will Do:

• Support customers in using a learning software platform
• Run 1:1 meetings, trainings, and troubleshooting sessions
• Set up and manage project plans (templates provided)
• Follow up on milestones, risks, and action items
• Schedule meetings and prepare agendas
• Solve issues and coordinate next steps
• Respond to customer requests via email
• Log and follow up on bug reports
• Collect and share product feedback

Qualifications

• Strong communication and expectation management skills
• Confidence in facilitating meetings
• Excellent spoken and written English
• 2+ years of experience in project coordination, project management, customer support, or client-facing roles
• Comfort working across a wide range of topics and stakeholders
• Ability to work to deadlines and iterate quickly on feedback

Benefits

• A chance to work as part of the client’s internal team
• Exposure to international, enterprise-level projects
• Hands-on experience with a modern, AI-based software product
• Clear scope of responsibilities and structured project work
• Opportunities for long-term collaboration
• Supportive onboarding and knowledge sharing within the team