[Hiring] Project Coordinator @Ricoh

Role Description

• Customer & Cross-Functional Coordination:
  • Coordinate all project activities through the customer’s designated single point of contact, ensuring clear communication and alignment on schedules, dependencies, and next steps.
  • Facilitate collaboration between Sales, Pre-Sales, Field Services, Logistics, Training, and Customer PMs.
• Project Planning & Execution:
  • Organize and support formal project kickoff meetings, including agenda preparation, scheduling, documentation, and follow-up on action items.
  • Develop and maintain Installation / Activity Checklists to ensure all deployment steps (deliveries, installs, network setup, training) are completed accurately and on time.
  • Maintain project schedules and task lists that are consistent with PMO standards.
  • Oversee Change Management activities including Change Order submittals.
• Monitoring, Reporting & Documentation:
  • Prepare and distribute weekly status summary reports covering progress, risks, issues, key decisions, and upcoming milestones.
  • Ensure all project documentation—plans, trackers, change requests, asset lists, and sign-off forms are complete, accurate, and stored in the PMO repository.
• Project Closure:
  • Lead and document formal project closure, including completion verification, customer acceptance, lessons learned and handoff to operations/support teams.

Qualifications

• 2–4 years of project coordination or project administration experience in a technology, services, or operations environment.
• Strong organizational skills with the ability to manage multiple concurrent workstreams.
• Excellent communication skills, including meeting facilitation and professional writing.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook, Teams, SharePoint).
• Experience working with project management tools such as MS Project, Smartsheet, or equivalent.

Requirements

• Requires high school diploma or equivalent; college is a plus.
• Requires knowledge and experience using MS Office Suite.
• Requires 1-3 years of working experience.
• Experience with managed print services, device deployments, workflow/digital solutions or field service operations.
• Familiarity with ServiceNow, SharePoint and other internal platforms.

Core Competencies

• Execution & Follow-Through – Drives tasks to closure; anticipates risks and communicates proactively.
• Customer Focus – Ensures clear communication and a high-quality customer experience.
• Detail Orientation – Maintains accurate reporting and structured documentation.
• Collaboration – Works effectively with cross-functional and customer teams.
• Problem Solving – Identifies issues, recommends solutions and supports root cause analysis.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.