[Hiring] Project Coordinator @Yempo Solutions

Role Description

We have an exciting dayshift, Manila-based opportunity available for a Project Coordinator. Work from home or office-based – you choose!

In this role, you will be assigned to our Australia-based client, a HubSpot implementation partner, to help businesses sell smarter, work better, and grow faster. They bring together the latest in GTM, Deep Selling, and digital sales enablement mindset, skill set, and tool set.

As a Project Coordinator, you provide essential coordination and administrative support across project delivery, service operations, and internal reporting. This role focuses on ensuring projects, service tickets, financial tracking, and internal systems are accurately maintained and followed through.

Your responsibilities include:

• Project Administration, Processing & Closure
  • Register & process all new projects
  • Coordinate and schedule the initial internal project Kick-Off (KO) meeting
  • Maintain accurate project records across systems
  • Support consultants by ensuring project setup tasks are completed promptly and consistently
  • Track project status and flag missing information or delays
  • Process closed/completed projects
  • Manage Project Templates and Improvements
  • Assist with coordinating Project Travel as required
• Financial & Expense Support
  • Complete expense reconciliation, ensuring accuracy and timely submission
  • Support financial tracking through accurate project and forecast updates
  • Invoicing support
• Timesheet Management
  • Monitor and follow up on outstanding timesheets with team members
  • Ensure timesheets are submitted on time and align with project allocations
• Reporting
  • Prepare and maintain regular operational and project reports, including:
    • Project status and pipeline updates
    • Timesheet compliance
    • Service ticket volumes and trends
  • Ensure reporting data is accurate, current, and ready for management review
• Service Ticket Management
  • Monitor, manage, and follow up on service desk tickets
  • Ensure tickets are progressing, responded to, and resolved in line with expectations
  • Escalate issues or aging tickets where required while maintaining clear internal communication
  • Act as a stable, office-based point of coordination for service operations
• Process Consistency & Continuous Improvement
  • Support consistent use of internal systems and processes
  • Identify gaps or inefficiencies in project setup, reporting, or service workflows and raise improvement opportunities
  • Automate internal processes using Agents (who you will manage) and AI
• Sales Support
  • Manage and process sales support administrative tasks as required, ensuring accurate tracking and timely follow-up
  • Liaise with internal stakeholders to confirm priorities, details, and completion status
• Learning & Development
  • Complete required certifications and training to build expertise in Monday.com and other tools (or soft skills) required for your role
  • Actively seek mentorship and feedback from team members to accelerate your growth and success

Qualifications

• Experienced in project coordination
• Proficient in using project management tools, preferably Monday.com
• Strong organizational and multitasking skills
• Excellent communication skills

Requirements

• Minimum experience required: Experienced
• Location: Makati, NCR (Remote)
• Employment Type: Full Time

Benefits

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks, and hot drinks
• Company polo shirts provided
• Fantastic, bright, and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers