[Hiring] Project Associate @L&E Research

Role Description

The Project Associate (PA) supports one or more Project Managers or Account Managers in running market research studies. You will handle project administration, keep recruitment and quota tracking accurate, work with the recruiting and onsite teams, and act as the main point of contact when your PM is out of the office. Project and account support needs shift with the volume, scope, and complexity of incoming work, so no two weeks look exactly alike.

There is room to grow here. Project Associates with 3+ years at L&E, a sustained record of high performance, and the ability to support projects at any stage from bid to bill can earn the Senior Project Associate designation, which adds training and mentoring newer team members.

Qualifications

• 1+ year of administrative experience (required).
• Customer service experience (preferred).
• Experience mentoring, training, or onboarding peers (preferred).
• Experience working in a remote environment (preferred).
• Market research industry knowledge is a plus.

Requirements

• Advanced Microsoft Excel skills, including formulas, sorting and filtering, lookups (VLOOKUP/XLOOKUP), and pivot tables.
• Proven proficiency with Microsoft Word, Outlook, and Teams; simple accounting; Google Suite, as applicable; and cloud-based storage and shared file systems.
• Ability to learn and apply new software and research platforms, such as Qualtrics, Forsta/Decipher, AYTM, and Discuss.io.
• Adaptability and a strong aptitude for learning new technologies, including emerging AI tools, to work more efficiently.
• Ability to manage multiple projects with competing deadlines without losing attention to detail.

Benefits

• A Windows-based PC will be provided to all full-time employees.
• Reliable high-speed internet/broadband connection.
• Consistent and dependable phone service.

Company Description

L&E Research, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.