Program Manager - Microsoft Dynamics 365 CRM @NTT DATA
Project Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago

[Hiring] Program Manager - Microsoft Dynamics 365 CRM @NTT DATA

2mths ago - NTT DATA is hiring a remote Program Manager - Microsoft Dynamics 365 CRM. πŸ’Έ Salary: unspecified πŸ“Location: USA

Role Description

Lead end-to-end Dynamics 365 CRM programs for US-based enterprise clients.

  • Manage multiple projects across Sales, Customer Service, Marketing, Field Service, and Power Platform.
  • Define program vision, roadmap, milestones, and success metrics in alignment with client business outcomes.
  • Provide oversight on Dynamics 365 CRM solution architecture and design.
  • Ensure integration with Azure, Power Platform, Dataverse, and enterprise systems.
  • Collaborate with Solution Architects to ensure scalable, secure, and compliant solutions.
  • Proactively manage program risks, scope changes, and issue resolution.
  • Ensure compliance with client security, data privacy, and regulatory standards (SOC, SOX, HIPAA where applicable).
  • Drive change management, user adoption, and training initiatives.

Qualifications

  • 10+ years of IT delivery experience with 7+ years in CRM program management.
  • Strong experience leading Microsoft Dynamics 365 CRM implementations in the US market.
  • Proven track record delivering enterprise-scale, multi-workstream programs.
  • Deep understanding of Microsoft Dynamics 365 CRM modules.
  • Solid knowledge of Power Platform (Power Apps, Power Automate, Power BI).
  • Familiarity with Azure integrations, security models, and DevOps pipelines.
  • Experience overseeing data migration and third-party system integrations.
  • Hands-on experience with Agile, SAFe, Waterfall, and Hybrid delivery models.
  • Strong financial management, forecasting, and contract governance skills.
  • Ability to manage fixed-price and T&M engagements.
  • PMP, PgMP, or PRINCE2 Microsoft Dynamics 365 / Power Platform certifications.
  • SAFe Agilist or Scrum certifications.
  • Executive-level communication and presentation skills.
  • Strong client-facing and relationship management capabilities.
  • Results-driven with a focus on delivery excellence.
  • Ability to operate effectively in a matrixed, global organization.

Benefits

Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Program Manager - Microsoft Dynamics 365 CRM @NTT DATA
Project Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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