Program Manager III @Sinch
Project Management
Salary unspecified
Remote Location
Job Type full-time
Posted 2d ago

[Hiring] Program Manager III @Sinch

2d ago - Sinch is hiring a remote Program Manager III. 💸 Salary: unspecified 📍Location: Worldwide

Role Description

This role supports and manages the day-to-day execution of transformation projects and programs across the organisation. Work may include contributing to large global process/system implementations and independently managing smaller projects focused on one or more improvement areas.

The Program/Project Manager is responsible for reliable delivery execution—building and maintaining plans, running team cadences, tracking risks/issues/dependencies, coordinating stakeholders, and supporting benefits tracking and adoption activities using established PMO/TMO standards.

  • Key interfaces: Finance, Product, IT, Operations, Sales/Customer Success, HR, Strategy.

What You’ll Do

  • Plan and coordinate delivery
  • Develop and maintain project plans, timelines, milestones, and workstream tracking (with support from a Program Lead as needed).
  • Coordinate cross-functional teams to keep deliverables on track and remove execution blockers through structured follow-up.
  • Maintain core project artifacts: scope, milestones, RAID log, dependency list, actions/decisions, communications updates.
  • Run operating cadence and support decisioning
  • Schedule and facilitate recurring meetings (working sessions, project status reviews, stakeholder updates).
  • Capture actions, decisions, and escalations; ensure follow-through and closure.
  • Prepare clear status reporting (progress, risks, issues, dependencies, and upcoming milestones) for leadership forums.
  • Track benefits/value realization (supporting role)
  • Support definition of expected benefits, baselines, and measurement approach (in partnership with Finance and program leadership).
  • Track and report key value metrics and leading indicators; highlight variance and risks to expected outcomes.
  • Maintain benefits tracking materials and support forecast updates as requested.
  • Manage risks, issues, dependencies, and change control
  • Identify risks and issues early; document impact and propose mitigation options for review.
  • Track cross-team dependencies and handoffs; confirm owners and dates.
  • Support scope change intake and impact assessment; maintain change logs and approvals.
  • Support change, adoption, and readiness
  • Coordinate readiness activities (training logistics, communications tracking, cutover checklists, stakeholder inputs).
  • Help ensure operational handoffs are documented and stakeholders are prepared for go-live and stabilization.
  • Apply standards and continuous improvement
  • Execute delivery using PMO/TMO templates, reporting standards, and basic quality controls.
  • Capture lessons learned and contribute ideas to strengthen repeatable delivery practices.

How Success Will Be Measured

  • Execution reliability: project plans are current; milestones, actions, and deliverables are tracked with minimal slippage surprises.
  • Cadence quality: meetings are well-run; actions/decisions are documented and closed on time.
  • Reporting clarity: status updates are accurate, timely, and highlight the right risks and dependencies.
  • Risk and issue management: risks/issues are identified early, logged, and escalated appropriately with clear mitigation steps.
  • Stakeholder coordination: teams stay aligned; communications are consistent; dependencies are actively managed.
  • Benefits tracking support: value metrics are maintained and reported consistently; variance is surfaced early.
  • Standards compliance: PMO/TMO templates and artifacts are complete, organised, and audit-ready.

Qualifications

  • 3–6 years of experience in project or program management, delivery coordination, or business operations (transformation exposure preferred).
  • Experience managing smaller projects independently and/or supporting larger multi-workstream programs.
  • Strong organisational skills with attention to detail; ability to manage multiple priorities and deadlines.
  • Solid communication skills—able to create clear status summaries and coordinate across functions.
  • Comfort working with data (basic KPI tracking, progress reporting, action tracking); proficiency in common tools (e.g., Excel/Sheets, PowerPoint/Slides).
  • Ability to build productive relationships across Finance, IT, Operations, Sales/Customer Success, HR, Product, and Strategy.
  • Bachelor’s degree required (business, engineering, operations, or related).

Preferred

  • CAPM/PMP (or working toward), Agile familiarity, experience with Jira/Confluence, ServiceNow/Planview (or other PPM tools), Power BI/Tableau exposure.

Benefits

  • Remote work setup
  • Birthday leave (day off on your birthday)
  • Additional vacation leave as outlined in the employee handbook
  • Health insurance coverage
  • Home internet allowance
  • Access to the Employee Assistance Program (EAP)

Sinch Values

  • Dream Big - We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses.
  • Win Together - Great teams work faster and better together – creating meaningful impact for customers.
  • Keep it Simple - Sinch means simple and easy. It’s how we want customers to feel when dealing with us.
  • Make it Happen - We make things happen and make them matter – for our customers and the world.
Before You Apply
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Program Manager III @Sinch
Project Management
Salary unspecified
Remote Location
Job Type full-time
Posted 2d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
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