[Hiring] Program Manager II @RLDatix

Role Description

We’re looking for a Program Manager II to join our North America Program Management team and play a key role in driving some of our most critical, cross-functional initiatives. This role is essential to strengthening operational efficiency and ensuring seamless execution across a complex portfolio of programs that span engineering, product, and operations.

You’ll serve as a strategic partner across teams—owning program roadmaps, aligning stakeholders, and ensuring high-impact initiatives are delivered with clarity, predictability, and measurable results.

This is a highly visible role focused on connecting large-scale efforts across multiple products, particularly around key company priorities such as platform-wide initiatives (e.g., authentication, shared UI frameworks) that impact our full product ecosystem.

How You’ll Spend Your Time

• Lead end-to-end program planning and execution for complex, cross-functional initiatives across North America products (8–9 core products).
• Drive alignment across engineering, product, and product operations, ensuring clear timelines, priorities, and accountability.
• Manage program roadmaps, dependencies, and scheduling, proactively identifying risks and ensuring predictable delivery.
• Partner closely with Product Managers at the feature level to translate strategy into executable program plans.
• Oversee delivery of major “big rock” initiatives (e.g., platform-level efforts like authentication) across both new development and existing products.
• Facilitate cross-team communication and decision-making, ensuring transparency across stakeholders.
• Apply data-driven insights and dashboards to measure program performance and guide continuous improvement.
• Optimize processes, workflows, and governance models to improve scalability and operational efficiency.
• Provide consistent stakeholder updates and ensure alignment on progress, risks, and outcomes.

Qualifications

• 5+ years of experience in program or project management within SaaS, technology, or engineering-driven organizations.
• Proven success managing complex systems and multiple concurrent program streams across cross-functional teams.
• Strong experience partnering with engineering and product organizations, with the ability to understand technical dependencies and risks.
• Demonstrated ability to lead large, multi-product initiatives with high visibility and business impact.
• Expertise in program management and reporting tools such as Aha!, Azure DevOps (ADO), Confluence, Smartsheet, or similar.
• Experience building and leveraging dashboards and data-driven reporting (Power BI or similar is a plus).
• Practical use of AI in program management (e.g., forecasting, reporting automation, risk identification) is strongly preferred.
• Excellent communication and stakeholder management skills across all levels of the organization.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• 401K.
• Paid time off.
• Paid holidays.

Company Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.