[Hiring] Program Manager, EPMO @Guild Mortgage

Role Description

The Program Manager, EPMO plays a critical role in leading a large-scale enterprise transformation workstream focused on modernization, operational scalability, automation, and enhanced business capabilities. This role is responsible for driving end-to-end program leadership across discovery, planning, execution, governance, and delivery activities within a highly visible enterprise initiative.

• Partner closely with business leaders, technology teams, external partners, and executive stakeholders.
• Establish scalable program structures, coordinate cross-functional execution, and enable strategic decision-making.
• Focus on early-stage discovery and solutioning efforts.
• Shape and execute transformational initiatives that improve efficiency, scalability, data accessibility, automation, and customer experience outcomes.

Qualifications

• Bachelor's Degree directly related to the position or equivalent, preferred.
• Minimum 10 years experience in program management, enterprise transformation, portfolio delivery, or large-scale strategic initiatives.
• Experience supporting mortgage servicing, loan origination, enterprise lending operations, or related mortgage technology ecosystems required.
• Ability to organize and manage multiple priorities simultaneously.
• Ability to lead cross-functional teams and drive alignment across stakeholders without formal reporting authority.
• Outstanding verbal, written, facilitation, and executive-level communication skills.
• Proven ability to analyze complex challenges, prioritize effectively, and develop strategic, data-driven solutions.
• Skilled at leading programs through ambiguity and overcoming resource constraints.
• Experience building scalable processes, governance structures, and delivery frameworks.
• Strong understanding of enterprise delivery methodologies, dependency management, and program governance.
• Proficiency with Jira, Smartsheet, and enterprise reporting tools.
• Experience supporting AI enablement, operational automation, and enterprise modernization initiatives preferred.
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.

Requirements

• Work is primarily sedentary; mobility in an office setting.
• Ability to operate standard office equipment and keyboards.
• Regularly required to accurately perceive, distinguish and interpret information received visually and through audio.
• Remote Work majority of the time.
• Travel 5% or less.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Work is primarily performed during the business week, Monday - Friday.

Benefits

• Pleasant work environment.
• Competitive compensation.
• Excellent benefits package including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.

Company Description

Guild Mortgage Company, closing loans and opening doors since 1960, is dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.