[Hiring] Program Manager, Client Success Management @CNX

Role Description

Responsible for ensuring client satisfaction and project success.

• Project Management
  • Effectively manage projects through all phases, with support from team members.
  • Collaborate effectively with project team members across functions.
  • Coordinate with and manage the output of vendors/external partners.
  • Perform quality control functions on survey/research data, ensuring minimal/no errors.
  • Drive operational process improvement and innovation.
• Client Management
  • Proactively provide updates and constantly communicate with clients on program status for continued engagement.
  • Provide ongoing consultation to clients.
  • Contribute to best practice development and download of best practices to clients.

Qualifications

• English, Malay (Required)

Requirements

• Full time

Company Description