[Hiring] Program Manager @FX Innovation

Role Description

You won't be stuck in maintenance mode. At Ateko, you'll work on strategic, high-impact projects to maximize value for our clients in the technology industry. You will work on implementing ServiceNow with some of the world's biggest brands and your success will be measured by your ability to deliver high-value business strategic initiatives, by engaging stakeholders, ensuring effective governance and achieving quality, timeline, budget, and change adoption objectives.

Your Team

We hire top-tier talent and give them the space to shine. You'll collaborate with the PMO team under the leadership of Director, Project Management. No egos, just smart people solving complex problems together with the mission of contributing to the technical engagement of various stakeholders, to the success of different ServiceNow implementation and deployment deliveries for our clients.

What to Expect

• Ensure the delivery of initiatives within the scope, timelines, budgets and dependencies while maintaining alignment between the various projects and workstreams.
• Act as a trusted strategic partner to clients and internal teams, ensuring effective communication, managing expectations and resolving escalations.
• Establish robust governance, track performance indicators, anticipate risks and ensure informed decision-making at the program level.
• Mentor project managers, promote best practices, ensure the quality of deliverables and maintain consistent and rigorous execution.
• Support change management, encourage the adoption of solutions and ensure the achievement of expected benefits for the client and the organization.

Qualifications

• Bachelor's degree completed, in information systems management, or with a specialization in information technology or related to the industry.
• At least 10 years of experience as a Senior Project and Program Manager in an IT delivery context (ServiceNow delivery is an asset).
• Bilingualism (French & English). English is required to communicate with clients and partners located outside of Quebec.
• ServiceNow CSA certification (an asset).

Benefits

• Remote work: The choice is yours, work from home or from one of our offices.
• Vacation: Everyone at Ateko has at least 4 weeks of vacation and 5 personal days.
• Insurance: You're covered as of your first day of work and have 3 policies to choose from (Ateko pays half of the coverage fee).
• Telemedicine: Ateko covers your access to the Dialogue app, which offers virtual healthcare and mental health support.
• Group RRSP: If you contribute, Ateko will match up to 2% of your annual salary.
• Professional development: Your goals are part of our journey, and we support your development through recognized certification pathways.

Next Steps

Apply! We consider applications as they come in, and you will hear from us no matter what the decision.

If we move ahead, a recruiter will invite you to a first interview over Teams.

If there is a fit with the role we will invite you to meet the direct team (1 to 3 interviews depending on the role).

We've reached the offer stage! All employment offers are conditional on the successful completion of a background and credit check, and some roles require professional reference checks.

Accessibility

We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Ateko please email our Human Resources team at [email protected].