[Hiring] Program Manager @Nulogy

Role Description

An experienced project and customer leader who is able to maximize speed to value through efficient delivery of outcome-focused milestones. In this role, you will work with some of our most valued customers to define and deliver outcomes that exceed their expectations while strengthening our internal ability to rapidly deliver value. You will be a key interface between our Product Development, Sales, and Client Services teams and our customers for setting up strategic projects, customer expectations, delivery timelines, and internal resources for success.

Key Responsibilities

• Working with Sales, Product, and the customer to define and communicate the scope and value of projects pre-sale.
• Accountable for managing project scope, customer expectations, timelines, and budget for strategic projects.
• Enroll third-party organizations to the Nulogy platform on behalf of Nulogy’s customers.
• Collaboration across multiple work streams to develop and deliver customer-specific strategic project plans.
• Maintain and improve account control and senior stakeholder alignment.
• Keeping internal and external teams committed to expected project value and success criteria throughout customer engagement.
• Identifying and mitigating project risk, escalating to appropriate internal and customer stakeholders as necessary.
• Becoming proficient in the business and operational value of all of Nulogy’s Product and Services offerings.
• Understanding, assessing, and improving delivery structure for existing Nulogy Products and Services.
• Assessing and coaching multi-disciplinary team members in the following areas:
• Outcome and value-focused verbal and written communications.
• Risk identification and mitigation.
• Time & utilization management.

Qualifications

• 8+ years in an Account Management or Project Management function at a SaaS organization.
• Supply chain, Consumer Packaged Goods, and/or Manufacturing knowledge or experience.
• PMP or CAPM an asset.
• Ability to travel up to 25% of the time.

Benefits

• Competitive benefits package: Unlimited Paid Vacation policy.
• Parental Leave: 100% top-up for 15 weeks for any parent or biological or adopted children.
• RRSP Matching Program.
• $3k annual education budget.
• Group benefit plan including health, dental, and vision that starts on day one.

Company Description

Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy’s Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process—from inventory to quality—which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world-leading brands such as Colgate-Palmolive, L’Oréal, and Procter & Gamble.

Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada’s Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada’s Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto’s Top Employers for 2025.

By joining Nulogy, you’ll become part of a fantastic culture of capable and motivated individuals. You’ll also join a team that is solving challenging problems every day with the potential to make a global impact.