[Hiring] Program Manager @Empowerly

Role Description

The Program Manager will lead the Operations Support behind Empowerly’s ancillary programs and partnerships. You will wear many hats, make quick decisions, and create processes from ambiguity. You aren’t afraid to dig in the weeds and use data to come up with solutions to complex problems.

• Lead and implement all ancillary Empowerly programs as service offerings grow
• Act as the liaison between Empowerly and 2+ partnership programs that Empowerly students work with
• Manage programs team and contractor teams who will help maintain program relationships and interact with students
• Own the end-to-end process of bringing the Research Scholars Program in house, including mentor sourcing and onboarding, program structure, and quality control
• Recruit, onboard, and manage startup companies participating in the Startup Internship Program
• Manage both short term and long term operational strategy and proactively anticipate the needs of our programs as our student base grows exponentially
• Ensure overall program health, including establishing internal quality controls metrics and assessments, bench analysis and expansion, and alignment with company priorities
• Provide regular data reporting, sharing insights on the programs’ success rates and outputs
• Source, vet, and onboard new programs
• Design, present, and implement training resources for counselors to share services with existing students and help onboard them to new programs
• Work closely with Marketing and Sales Teams to create training documentation on how to speak about Empowerly ancillary programs and attract new students and families

Qualifications

• Bachelor Science or Bachelor of Arts
• 3+ years of experience in Program or Project Management
• 2+ years of management experience
• Experience with all Google tools, including Google Sheets and Google Drive
• Experience in data analysis and creation of performance dashboards
• Highly structured and organized thinker
• Willingness to engage and learn
• Tech savvy
• Experience working with or at startups
• Experience working in EdTech
• Familiarity with education technology industry and the challenges and demands it places on leaders and teams
• Experience with Airtable, WorkRamp, and Zendesk are a plus

Company Description

Empowerly is a fast-growing ed-tech company on a mission to empower students to become the most successful version of themselves. Our platform combines expert college counseling with proprietary tools like the Empowerly Score™, offering families a 360° view of their child’s college readiness across academics, essays, and extracurriculars.

We operate on a remote-first basis, building a team of individuals who excel in remote environments and are passionate about making high-quality college counseling accessible to all students, regardless of their background or location.