[Hiring] Program Management Senior Analyst @Cigna Healthcare

Role Description

Are you ready to grow your career while helping important work move forward? Join the Client Growth & Innovation Strategy & Operations team and help turn business priorities into clear, coordinated action. As a Program Management Senior Analyst, you will support projects that improve business growth, innovation, operating effectiveness, and client value.

• Support projects and workstreams that advance Client Growth & Innovation priorities and long-term business goals.
• Build and maintain project plans, milestone trackers, risk and issue logs, status reports, and supporting documentation.
• Monitor deliverables, owners, deadlines, risks, and dependencies across multiple workstreams.
• Identify and escalate potential delays, barriers, and overdue actions before they affect project milestones.
• Coordinate meetings by scheduling sessions, preparing agendas, documenting decisions, and sharing follow-up actions.
• Turn workgroup discussions into clear decisions, assigned owners, and due dates that partners can act on.
• Prepare readiness materials, project updates, and leadership reports that are accurate, clear, and ready for review.
• Maintain dashboards and reporting tools that show progress, measure results, and highlight improvement opportunities.
• Document workflows and identify bottlenecks, handoff gaps, and opportunities to improve processes.
• Support operational controls, performance measures, process automation, and implementation activities.
• Gather and organize data for root cause analysis, document key themes, and apply standard project templates and terminology.
• Build trusted relationships through consistent communication, strong organization, and reliable follow-through.

Qualifications

• High school diploma or equivalent.
• At least 1 year of project management, project coordination, program support, or related experience supporting defined projects from planning through completion.
• Working knowledge of project plans, timelines, milestone tracking, risk and issue logs, and status reporting.
• Ability to manage deadlines, follow-up actions, and competing priorities across multiple workstreams.
• Strong written and verbal communication, organization, problem-solving, and attention to detail.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint.

Requirements

• Associate’s or bachelor’s degree in business, project management, operations, or a related field.
• Experience in healthcare, sales, operations, or another regulated environment.
• Experience supporting project documentation, readiness planning, meeting facilitation, implementations, or process mapping.
• Familiarity with Salesforce, Power BI, Microsoft Planner, Wrike, Allego, SharePoint, Teams channels, or similar tools.
• Project management coursework or certification, such as CAPM, Agile or Scrum, Lean Six Sigma, or Prosci change management.

Benefits

• Comprehensive range of benefits focused on supporting whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.
• Annual salary range of 66,300 - 110,500 USD, depending on relevant factors.
• Eligibility to participate in an annual bonus plan.

Company Description

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.