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Project Management
Professional Services Team Lead
@AssetWorks Inc
[Hiring] Professional Services Team Lead @AssetWorks Inc
Apr 02, 2025 - AssetWorks Inc is hiring a remote Professional Services Team Lead. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
AssetWorks is looking for a Professional Services Team Lead to oversee client implementations and the team who executes these.
- Supervises day-to-day activities of direct reports for the successful execution of project delivery services.
- Identifies resources needed and assigns individual responsibilities.
- Minimizes AssetWorks’ exposure and risk on projects.
- Reviews deliverables prepared by team before passing to client.
- Tracks and approves team hours and expenses on a weekly basis.
- Monitors utilization of direct reports and adjusts assignments as necessary.
- Follows up with clients, when necessary, regarding issue escalation.
- Evaluates direct reports and counsels them as necessary to improve performance.
- Effectively applies AssetWorks’ methodology and enforces that project standards are followed by direct reports.
- Ensures project documents are complete, current, and stored appropriately by direct reports.
- Understands revenue models, P/L, and cost-to-complete projections and makes decisions accordingly.
- Understands AssetWorks’ pricing model and billing procedures.
- Monitors forecasts for direct reports and reaches out to the PMO for needed adjustments; attends bi-weekly PMO forecasting meetings to speak to resource assignments and contribute to locking in an accurate quarterly forecast.
- Suggests areas for improvement in internal processes along with possible solutions.
- Enters time and expense reports in a conscientious and timely manner.
- Enforces standard policies and procedures.
- Holds regular bi-weekly 1:1’s and project status meetings with direct reports.
- Effectively communicates relevant project information to superiors and other departments (Development, Support, QA, Sales).
- Delivers engaging, informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
- Identifies business development and "add-on" sales opportunities as they relate to a specific project.
- Effectively conveys AssetWorks’ message in both written and verbal business development discussions.
- Assists direct manager with the quoting process as needed.
- Consistently acknowledges and appreciates each team member's contributions.
- Effectively utilizes each team member to his/her fullest potential.
- Motivates team to work together in the most efficient manner.
- Keeps track of lessons learned and shares those lessons with team members.
- Mitigates team conflict and communication problems.
- Leads project and product orientation sessions.
- Conducts and documents requirements definition and fit/gap analysis.
- Leads current and future state business process assessment workshops.
- Consults with customers related to system setup and configuration.
- Prepares and executes test plans.
- Prepares training documentation and materials.
- Delivers training to client team (system administrator, trainers, end users).
- Provides go-live preparation and support.
Qualifications
- Bachelor’s degree from an accredited college or university.
- Minimum of five years of experience in implementation project delivery.
- Comprehensive knowledge of the project life cycle.
- Ability to effectively lead a team of consultants.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to communicate effectively with all levels of an organization (C-level to line employee).
- Strong knowledge of MS Office products including Word, Excel, PowerPoint, Project (a plus), and Visio.
Requirements
- Strong leadership and team management skills.
- Proficient in project management methodologies.
- Ability to analyze financial data and make informed decisions.
- Excellent presentation and communication skills.
- Experience in business development and client relationship management.
Benefits
- Competitive compensation.
- Comprehensive benefits package.
- Opportunity to learn from industry experts.
Company Description
At AssetWorks, we create the software solutions needed for communities to succeed. Our software helps communities maintain high levels of safety and efficiency through managing fleet vehicles, infrastructure, and energy to tracking buildings and equipment.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
