[Hiring] Principal, Strategic Projects and Vendor Manager @MedImpact Healthcare Systems, Inc.

Role Description

The Strategic Projects & Vendor Manager works with the Verdegard Teams to provide vendor management, new business service development, project planning, project management, and project governance of vendor and program implementations.

Essential Duties and Responsibilities

• Vendor Management:
  • Evaluates potential vendor's services, reputation, resources, and expertise through the Request for Information (RFI) and Request for Proposal (RFP) process. Ensures that selected vendors support the Company's business objectives.
  • Handles contract negotiations and works closely with Contracts Management to approve contracts.
  • Works closely with departments and vendors on vendor renewal contracts and related business terms, pricing, and vendor service level agreements.
  • Manages external vendor relations (such as Zelis, Claims Bridge, AHH, ICM, and Recuro) for all lines of business within Verdegard.
  • Serves as the liaison between vendors and internal stakeholders.
  • Ensures that the enterprise-wide requirements for vendors are met by confirming due diligence, risk assessment, audit reviews, and continuous vendor monitoring.
  • Ensures vendors are performing in-line with expected contractual service levels and related performance guarantees.
  • Troubleshoots any vendor issues with sub-standard performance; presents issues and solutions to management as needed.
  • Identifies and implements continuous efficiencies associated with vendor product or service fulfillment.
• Project Management for New Vendors:
  • Manages the entire project management cycle to include initiation of projects, planning, execution, monitoring, and close out of the project phase.
  • Leads the efforts of multi-disciplinary project teams through various stages of the vendor and project development lifecycle.
  • Reviews project proposals and plans to determine timing of deliverables, funding limitations, and staffing requirements.
  • Participates in the formulation of workflow processes, methods, and policies for new vendors.
  • Develops project prioritization, project scope, project plan, project tracking, and other project-related activities.
  • Communicates with staff to outline work plan, assign duties, responsibilities, and scope of authority.
  • Responsible for completeness of project documentation throughout the project lifecycle.
  • Manages project progress by establishing regular meetings scheduled with project teams.
  • Creates and communicates status reports for management, clients, and key stakeholders.
• Project Management for New Product Offerings:
  • Follows best practices in project management and works across multi-disciplinary teams to coordinate and guide projects.
  • Develops new service offerings, including new process development and organization.
  • Identifies and implements continuous process improvement as well as operational efficiencies.
  • Supports project through project close out and transitions to maintenance of business owners.

Qualifications

• BS/BA and 9+ years’ experience or equivalent combination of education and experience.
• 6 years' of Subject Matter Expertise (SME) in respective areas.

Requirements

• Proficient in Microsoft Office (Access, Excel, Word, and PowerPoint) and Microsoft Project.
• PMP certification strongly preferred; Six Sigma/Lean background desired.
• Excellent working knowledge and experience in the role of industry vendors, TPA offerings, and sales strategies.
• Experience in all phases of systems development lifecycles (SDLC) and/or business process engineering methodologies.
• Ability to effectively present information and respond to questions from groups of managers, employees, and clients.
• Good understanding of Policy & Procedure associated with purchase contracts.
• Very good listener with a preference for highly analytical approaches to problem solving.

Benefits

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

Work Environment

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes, or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate.

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements).

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and meet deadlines for work deliverables.

Travel

This position requires domestic travel of up to 20% of the time.