[Hiring] Principal Engineering Program Manager @Providence

Role Description

Step into the heartbeat of innovation as a Principal Engineering Program Manager, where strategy meets creativity and technology fuels transformation. In this role, you’ll partner with exceptional Engineering teams to architect services that truly delight caregivers across Providence, solutions that are intuitive, reliable, and built to scale.

• Shape vision and design multi‑year roadmaps that unify the end‑to‑end endpoint lifecycle: from standards and qualification, to zero‑touch provisioning, security posture, patching and compliance, and ultimately refresh and retirement.
• Establish operating rhythms, orchestration models, and enterprise programs that keep our endpoint ecosystem modern, resilient, and caregiver‑centric.
• Champion the voice of the caregiver while building mechanisms that make lifecycle management “invisible” to end users.
• Partner with engineering leaders to mature the data foundation that lifecycle depends on.
• Drive clarity on authoritative sources, strengthen CMDB/asset integrity, and ensure confident measurement of lifecycle state, compliance, and readiness across the fleet using integrated signals.
• Lead with influence, deliver with excellence, and create technology that leaves a lasting mark.

Providence supports 100% virtual work for residents located in the following areas:

• Alaska
• Washington
• Oregon
• Montana
• California
• Texas: Lubbock (within 75 miles)
• Texas: Levelland (within 75 miles)
• Texas: Plainview (within 75 miles)

Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
• 8 or more years of related experience

Requirements

• Master's Degree -OR- a combination of equivalent education and experience
• Experience in a Healthcare environment
• 8+ years of experience as a program/project manager overseeing large, complex IT programs involving multiple teams
• 8+ years of planning and leading organizational change to ensure lifecycle initiatives are adopted with minimal disruption
• 5+ years of experience in endpoint engineering, EUC, or digital workplace analytics
• 5+ years of experience defining and owning end‑to‑end endpoint lifecycle strategies across large, complex enterprises
• 4+ years of healthcare IT experience or 4 years of supply chain/contract management experience
• 4+ years working on physical deployment programs across multiple geographic locations
• Experience working with OEMs and suppliers for hardware distribution
• Experience leading qualification, standards, and RFP‑based evaluation processes for PCs, Macs, mobile, thin clients, and peripherals
• Experience with data manipulation in Excel or Power BI
• Experience with Azure Dev Ops
• Experience translating complex technical lifecycle work into clear, compelling narratives for executives and senior leadership
• Strong understanding of Windows endpoint environments, hardware lifecycle, and modern management
• Familiarity with ServiceNow, ITSM integrations, or incident reduction automation
• Experience supporting Windows 11 / modern OS transitions
• Self-starter and willing to take the initiative when given directions
• Strong collaboration, documentation, and communication skills

Benefits

• Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Time off benefits (paid parental leave, vacations, holidays, health issues)
• Voluntary benefits
• Well-being resources and much more