[Hiring] Pre-Access Manager @Ensemble Health Partners

Role Description

The Manager of Pre-Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.

Qualifications

• Preferred Minimum Education: Specialty/Major: Business or Healthcare Admin
• Minimum Years and Type of Experience: Minimum 2 – 3 years management experience in healthcare industry.
• Patient Access experience preferred.
• Experience with Microsoft a must.
• Ability to balance numerous priorities, therefore requiring great skills in prioritization.
• Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met.
• Patient Access experience with managed care/insurance and Call Center experience highly preferred.
• Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI.

Requirements

• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire or other approved job relevant certification.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement