[Hiring] Platform Services & Integration Manager @QHR Technologies Inc

Role Description

As the leader of Platform Services & Integrations (PSI), you are responsible for the delivery, operational excellence, and continuous improvement of QHR’s integration services, including:

• Use of native Accuro APIs, FHIR APIs, and HL7 interfaces
• Overseeing the full lifecycle of integrations—from partner onboarding to conformance testing, compliance monitoring, and operational support
• Leading a small, high-performing team to ensure Accuro’s integrator onboarding and support experiences are monitored and improved
• Ensuring scalable, secure integrations that deliver ongoing value to customers and end users
• Providing people leadership, operational accountability, and service ownership for the PSI portfolio
• Prioritizing operational stability and consistent delivery throughput while reducing bespoke integrations, service variance, and operational risk
• Advocating for interoperability and integrator needs across the QHR portfolio

Qualifications

• Bachelor’s degree or equivalent experience
• 5+ Years related Healthcare Technology experience
• Track record of results-oriented success working with enterprise customers and/or partners
• Demonstrated creative problem-solving approach and strong analytical skills
• Positive attitude and enthusiasm towards tackling new challenges
• Exceptional communication skills (both written and oral)
• Proven ability to tackle technical problems
• Persuasive communicator; comfortable contacting and facilitating technical relationships with C-level executives
• Knowledge of various security & industry standards (REST, SOAP, OAuth2.0 / Open ID Connect, Basic Authentication, Messaging Protocols, PCI, etc.)
• Knowledge in Platforms to Operationalize Privacy, Security & Data Governance like OneTrust, Vanta, RSA, etc.

Requirements

• Understanding of Canadian Privacy Laws (Data handling of PHI / PII, Custodianship)
• Strong background in process management and improvement (ITIL) is a plus

Benefits

• Base salary, variable bonus established at the corporate level
• Competitive benefits package
• Hiring Range: $100,000 - $120,000 annual
• Final pay may depend on candidate knowledge, skills, experience, and location
• Full-time, permanent position
• Some travel may be required