[Hiring] OSS Subject Matter Expert @GE Vernova

Role Description

As a member of the OSS team, the Subject Matter Expert leads and drives execution for On-Site Services inspection and repair scopes in North America. He/she is responsible for project planning, risk management, successful site execution, problem resolution, and technical support across steam turbine, generator, and gas turbine scopes.

• ACCOUNTABLE to lead preparation, planning, execution, and close out of assigned key OSS repairs projects. Ensure that key projects are executed to meet business performance expectations for EHS, Quality, Delivery, and Cost.
• ACCOUNTABLE to coordinate technician and tooling mobilization & demobilization, documentation, logistics, and provide off-site technical assistance.
• Be primary OSS point of contact for CUSTOMERS, commercial teams, site leadership, and One Field Services Service Managers.
• Provide prompt OSS issue resolution, EHS and Quality stand-downs, and critical issue escalation.
• Visit sites and perform EHS and Quality audits.
• Work as ONE TEAM with internal customers, One Field Services colleagues, resource managers, OSS supervisors, work leaders, and technicians on assigned projects.
• Support technical and process INNOVATION and contribute to Quality Improvement Processes, participate in RCA and NCR resolution, and provide feedback from lessons learned events and share experience with OSS and key stakeholders.
• Support the sales and business development process as required (Key Events meetings, LEAN Action Workouts, creation of Job Cost Estimates, attend CUSTOMER meetings).
• Work according to LEAN principles.

Qualifications

• Bachelor’s Degree from an accredited college or university (OR Associate’s Degree from an accredited college or university with a minimum of 2 years of professional work experience) AND / OR minimum of 5 years of experience supporting Field Services, Service Center repairs, equipment and tooling or similar industry equivalent.
• Understanding and experience of mechanical engineering, machining, repairs, inspection, NDT for rotating equipment.
• Demonstrated commitment to excellent EHS culture.
• Demonstrated commitment to excellent Quality. LEAN or similar quality process experience.
• People and TEAM leadership skills.
• Project Management skills.
• Good oral/written communication and negotiation skills.
• Time management and organization skills – sense of urgency.
• Ability to cope with multiple complex situations in parallel.
• Ability to create positive change, INNOVATE, think creatively, and move quickly.
• Ability and willingness to travel occasionally (Spring & Fall primarily – approx. 5%).

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.
• Retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions.
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability benefits.
• Life insurance.
• 12 paid holidays.
• Permissive time off.